Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebekah P. Gaskins

Lake City,SC

Summary

Dynamic and detail-oriented professional with proven cash handling accuracy and exceptional customer service skills honed at Belk Department Store. Recognized for boosting sales through effective merchandising and fostering a positive team environment. Adept at inventory management and committed to enhancing customer satisfaction through active listening and tailored support.

Overview

6
6
years of professional experience

Work History

Lifeguard

Ocean Lakes
05.2019 - 03.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

Cashier

Minuteman Gas Station
08.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier

Young's Gas Station
03.2022 - 08.2022
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.

Sales Associate

Belk Department Store
09.2022 - 07.2023
  • Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
  • Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
  • Organized and participated in special store events, such as seasonal sales or launch parties, to attract new customers and boost overall revenue.
  • Collaborated with team members to achieve monthly sales targets and maintain high levels of performance.
  • Contributed to a positive work environment by fostering teamwork and maintaining open communication with colleagues and supervisors.

Call Center Representative

Foundever
09.2023 - 05.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
  • Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.

The UPS Store Associate

UPS
07.2024 - 04.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.

Education

South Carolina Connections Academy
Columbia, SC

Skills

  • Cash handling accuracy
  • Attention to detail focus

    • organization

  • Active listening techniques
  • Time management mastery
  • Returns and exchanges handling
  • Computer literacy fundamentals
  • Inventory management proficiency
  • People experience
  • Product knowledge expertise
  • Shipment processing
  • POS system operation

Timeline

The UPS Store Associate

UPS
07.2024 - 04.2025

Call Center Representative

Foundever
09.2023 - 05.2024

Sales Associate

Belk Department Store
09.2022 - 07.2023

Cashier

Young's Gas Station
03.2022 - 08.2022

Cashier

Minuteman Gas Station
08.2021 - 02.2022

Lifeguard

Ocean Lakes
05.2019 - 03.2021

South Carolina Connections Academy

Similar Profiles

CREATE PROFILE
Rebekah P. Gaskins