Rebekka Hall
Asheboro,NC
Summary
Proven to excel in customer service, I significantly enhanced customer satisfaction at Dixie Express by resolving complaints and ensuring a welcoming environment. My expertise in crisis management and communication, coupled with first aid training, positions me as a valuable asset in dynamic customer-facing roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Counter Service Assistant
Dixie Express
03.2018 - Current
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Warmly welcomed customers upon approaching counter and placing orders.
- Provided expert product knowledge to assist customers in making informed decisions about their purchases.
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
Education
Phlebotomy -
Montgomery Community College
Troy, NC12.2024
High School Diploma -
Uwharrie Charter Academy
Asheboro, NC05.2022
Skills
First Aid Training
Asset Protection
Crisis Management
Advanced Surveillance
Communication
Certification
- Certified Phlebotomist, training - August 2024- December 2024.
Phlebotomist
I am currently in school at MCC, I have not yet completely completed the class but I have done a lot of practice and feel comfortable in what my job will be. I am very excited to start my career in phlebotomy and get my foot in the door, I am already very passionate about what I do and am very eager to get to meet patients and help them and also excited to work in a health care setting.
Timeline
Counter Service Assistant
Dixie Express
03.2018 - Current
Phlebotomy -
Montgomery Community College
High School Diploma -
Uwharrie Charter Academy
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