Rebekka Perez
Watford City
Overview
14
14
years of professional experience
1
1
Certification
Work History
Correctional Officer
McKenzie County
Watford City
07.2024 - Current
- Conducted regular inspections of cells and common areas for safety compliance.
- Managed inmate records and documentation using electronic systems.
- Enforced security protocols to maintain order within the facility.
- Assisted in crisis intervention and conflict resolution among inmates.
- Monitored inmate behavior to identify potential security risks or violations.
- Inspected cells and conducted random searches of common areas.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Food Service Director
Summit Food Service
Watford City
12.2023 - 07.2024
- Managed daily operations of food service department for large healthcare facility.
- Oversaw menu planning to ensure nutritional standards and resident satisfaction.
- Coordinated staff training programs to enhance service quality and efficiency.
- Monitored inventory levels to ensure adequate supply of food and supplies.
- Ensured compliance with local health codes and other applicable regulations.
School Bus Driver
Harlows
Watford City
07.2022 - 12.2023
- Operated school bus safely while adhering to traffic laws and regulations.
- Conducted daily pre-trip inspections to ensure bus readiness and safety compliance.
- Assisted students in boarding and exiting the bus, ensuring a secure environment.
- Communicated effectively with parents regarding pick-up and drop-off times.
- Managed student behavior on the bus to maintain a safe and orderly atmosphere.
- Reported maintenance issues promptly to ensure timely repairs and operational efficiency.
- Maintained detailed logs of mileage, fuel usage, and incidents during shifts.
Customer Service Representative
Convey Health
Yuma
03.2016 - 09.2017
- Assisted customers with inquiries regarding healthcare services and benefits.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Educated clients on policy details to ensure understanding of healthcare options.
- Provided feedback to management on customer trends and service challenges observed.
- Trained new representatives on company policies and customer service best practices.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
Dairy Queen
Yuma
07.2011 - 11.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays effectively.
- Trained new cashiers on procedures and company policies effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Yuma High School
Yuma, AZ05-2013
Skills
- Cell inspection
- Customer service
- Staff training
- First aid and CPR certified
- Inmate classification
- Facility maintenance
- Inmate rights
- Suicide prevention
- Self-defense tactics
- Emergency response
- Contraband detection
Certification
- POST Certified
- NCIC certified
- CPR/First Aid
Timeline
Correctional Officer
McKenzie County
07.2024 - Current
Food Service Director
Summit Food Service
12.2023 - 07.2024
School Bus Driver
Harlows
07.2022 - 12.2023
Customer Service Representative
Convey Health
03.2016 - 09.2017
Cashier
Dairy Queen
07.2011 - 11.2013
High School Diploma -
Yuma High School