Rebekka Perez
Watford City ,ND
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Senior Food Service Director
Summit Food Service
Watford City
12.2023 - Current
- Streamlined food service operations for efficiency, resulting in reduced waste and improved cost management.
- Developed training programs for staff, enhancing overall team performance and consistency of service delivery.
- Established strong relationships with vendors, negotiating better pricing and securing higher quality ingredients.
- Implemented health and safety protocols, ensuring compliance with regulations and maintaining a clean work environment.
- Managed budgeting processes for the department, successfully reducing costs while maintaining high-quality offerings.
School Bus Driver
Harlows
07.2022 - Current
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Communicated information to parents to promote good communication and transparency.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Customer Service Representative
Convey Health Solutions
725 W 32nd St
03.2016 - 09.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Dairy Queen
551 E 32nd St.
07.2011 - 11.2013
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Diploma -
Yuma High School
400 S 6th Ave 05.2013
Skills
- Safe Driver Training
- Special Needs Passengers
- Dispatcher Communication
- Vehicle Safety and Maintenance
- Route Logs
- Inquiry Response
- Scheduling Medical Appointments
- Pre- and Post-Trip Inspections
- Customer Satisfaction
- Customer Relationships
- Effective Communication Skills
Timeline
Senior Food Service Director
Summit Food Service
12.2023 - Current
School Bus Driver
Harlows
07.2022 - Current
Customer Service Representative
Convey Health Solutions
03.2016 - 09.2017
Cashier
Dairy Queen
07.2011 - 11.2013
Diploma -
Yuma High School