Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebekka Teusink

Plano,IL

Summary

Seasoned Area Manager with a proven track record at Sport Clips, skilled in conflict management and operational efficiency. Achieved significant performance improvements by enhancing customer service and sales strategies. Proficient in document management and effective planning, I have successfully mentored teams to exceed goals.

High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development.

Dedicated to sustaining operational accuracy and delivering results for optimal profitability. Proficient professional with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives.

District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

8
8
years of professional experience

Work History

Area Manager

Sport Clips
Yorkville , IL
07.2016 - Current
  • Conducted periodic reviews of inventory levels and product mix in stores.
  • Provided guidance on the implementation of new policies and procedures in stores.
  • Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
  • Reviewed staffing needs to ensure adequate coverage at all times in stores.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Investigated customer complaints promptly, identified root causes and implemented corrective actions.
  • Resolved conflicts between employees or customers in a professional manner.
  • Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Coached Store Managers on developing effective sales strategies and building customer loyalty.
  • Organized promotional activities such as special events or discounts campaigns in stores\

  • Monitored and evaluated district performance to ensure goals were met.
  • Coordinated with store managers to develop plans for improving operational efficiency.
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
  • Supervised employees, ensuring optimal productivity.
  • Implemented new processes and procedures tactfully and passionately.
  • Authored and updated production reports and personnel records to facilitate operational decisions.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Cultivated positive rapport with associates and team leadership.
  • Resolved customer complaints regarding sales and service.

Education

Cosmotology -

Hair Professionals
Wheaton IL
11-2003

High School Diploma -

West Aurora High School
Aurora IL
05-2002

Skills

  • Document Management
  • Scheduling appointments
  • Billing and Invoicing
  • File Maintenance
  • Word Processing
  • Scheduling and calendar management
  • Calendar Management
  • Meeting planning
  • Conflict Management
  • Schedule Management
  • Time Management
  • Cash Handling
  • Administrative Skills
  • Problem-solving skills
  • Mail handling
  • Effective Planning
  • Meeting Coordination

References

References available upon request.

Timeline

Area Manager

Sport Clips
07.2016 - Current

Cosmotology -

Hair Professionals

High School Diploma -

West Aurora High School

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Rebekka Teusink