Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
Generic

Rebekkah Page

Southfield,MI

Summary

Dynamic Live Casino Dealer with Evolution Gaming, recognized for exceptional customer service and conflict resolution skills. Expert in game dealing and regulatory compliance, I enhanced player engagement and satisfaction, contributing to increased revenue through innovative promotional activities. Proven ability to collaborate effectively with teams while maintaining a fun and safe gaming environment. Efficient Casino Dealer with strong focus on productivity and task completion. Possess specialized skills in game management, customer interaction, and conflict resolution. Excel using communication, problem-solving, and adaptability to ensure seamless operation of casino games and enhance patron satisfaction. Seasoned Casino Dealer with experience in a variety of table games. Strong knowledge of casino operations, game rules, and customer service best practices. Offer high-level problem-solving skills, quick decision-making ability, and excellent mathematical acumen. Impactful contributions include improving gaming pace, maintaining game security and enhancing overall player satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Live Casino Dealer

Evolution Gaming
Southfield , MI
01.2025 - 10.2025
  • Actively participated in promotional activities designed to increase revenue from gaming operations.
  • Demonstrated excellent knowledge of casino policies regarding player comps, bonuses, rewards.
  • Assisted new dealers during training sessions by providing guidance on dealing techniques and game rules.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Displayed strong communication skills when interacting with guests and coworkers alike.
  • Responded promptly to guest inquiries and complaints in a professional manner.
  • Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
  • Ensured that all patrons were aware of house rules before engaging in any form of gambling.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Provided assistance in resolving disputes among players at the table in an efficient manner.
  • Collaborated with supervisors on developing strategies for improving customer service standards.

Online Game Presenter (Dealer)

Light and Wonder
Farmington Hills, MI
10.2024 - 03.2025
  • Resolved any customer complaints in a polite and efficient manner.
  • Maintained an accurate record of customer transactions and gaming results.
  • Adhered strictly to health and safety regulations at all times while performing duties in the gaming area.
  • Assessed customer satisfaction levels during each game session and provided feedback accordingly.
  • Ensured that all safety regulations were adhered to during each game session.
  • Developed storylines for broadcasts to engage listeners and increase audience numbers.
  • Interviewed guests and conversed according to script.
  • Greeted visitors upon entering the gaming area and provided them with relevant information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.

Owner Operator

CB Squared Smoke Shop
Detroit, MI
01.2012 - 03.2024
  • Calculated net income and adjusted strategies to increase income and bottom-line profits.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Optimized operational processes using technology solutions such as cloud computing or automation systems.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Delegated work to staff, setting priorities and goals.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Developed business plan and budget to maximize profitability.
  • Formed and sustained strategic relationships with clients.
  • Devised and implemented marketing strategies to attract new clients.

Education

Bachelor of Science - Nursing

Davenport University
Grand Rapids, MI

Skills

  • Game dealing
  • Customer service
  • Conflict resolution
  • Regulatory compliance
  • Transaction recording
  • Promotional activities
  • Team collaboration
  • Gambling regulations compliance
  • Engagement strategies
  • Adaptability and flexibility

Affiliations

  • Enjoy fitness activities
  • Avid Reader
  • Tik Tok Creator
  • Bowling

Languages

English
Full Professional
Spanish
Professional

Accomplishments

  • Dealer of the month 3 times

Certification

  • Michigan Gaming License

Timeline

Live Casino Dealer

Evolution Gaming
01.2025 - 10.2025

Online Game Presenter (Dealer)

Light and Wonder
10.2024 - 03.2025

Owner Operator

CB Squared Smoke Shop
01.2012 - 03.2024

Bachelor of Science - Nursing

Davenport University

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Rebekkah Page