Rebka Ageze
Aldi,VA
Summary
Organized and dependable customer care representative successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Waitress/Kitchen Assistant
Watermark Retirement Community
02.2005 - 06.2018
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads. Quickly reset and cleaned up tables after clients left to enable turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Assisted to help with guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new servers on nursing home policies and procedures, proper food handling, customer service and safety procedures.
- Operated standard kitchen equipment with focus on safety and sanitation. Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
Stocking Associate
Target
02.2007 - 04.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Scanned, recorded and verified received inventory during regular shipments.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Sorted and organized merchandise to guarantee customer satisfaction and size availability.
- Examined and inspected stock items for defects and reported damages to supervisor.
Education
High School Diploma -
Potomac Academy
McLean, Virginia 05.2005
Skills
- Hospitality Services
- Organization
- Order Accuracy
- Food Station Setup
- Safe Food Handling
- Team Collaboration
- Maintaining Inventory
Timeline
Stocking Associate
Target
02.2007 - 04.2008
Waitress/Kitchen Assistant
Watermark Retirement Community
02.2005 - 06.2018
High School Diploma -
Potomac Academy
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