Summary
Overview
Work History
Education
Skills
Core Qualifications
Timeline
Generic

Recaldo Fortin

Ruskin,FL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

19
19
years of professional experience

Work History

Sales and Export Agent

Codo's Purchasing Services
08.2004 - Current
  • Identified and reported non-compliance issues within the import and export operation resulting in remedial action taken in accordance with custom regulations and international and foreign countries.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Maintained records, reported and resolved non-compliance of customs import/export entry declarations and customs inspections.
  • Streamlined communication between clients, carriers, and customs officials for smooth export operations.
  • Ensured compliance with international trade regulations, reducing potential legal issues for the company.
  • Developed strong knowledge of import/export laws, enabling accurate guidance for clients navigating complex regulations.

Office Manager

Comprehensive Hematology Oncology LLC
07.2019 - Current
  • Assistant to Manager/Credentialing Coordinator, assist Office Manager Supervising and managing a portion of all my daily obligations, including payroll, contracts, credentialing physicians, and managing the office.
  • Promoted to Office Manager summer 2019
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Reported to senior management on organizational performance and progress toward goals.
  • Coached new hires on company processes while managing employees to achieve maximum production.

Night Manager

RaceTrac Gas Station
08.2009 - 11.2013
  • Conducted end-of-shift reviews to identify opportunities for improvement in nightly operations moving forward.
  • Created nightly shift task lists to assign duties to each employee.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Built constructive working relationships to aid staff loyalty, motivation and productivity.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Developed detailed plans based on broad guidance and direction.

Education

Bachelor of Science - International Business

12.2008

Associate of Science - Hotel, Motel, And Restaurant Management

07.2003

Skills

  • Negotiation and Persuasion
  • Filing Skills
  • Financial Acumen
  • Project Management Experience
  • Rate Negotiation
  • Conflict resolution
  • Problem-solving abilities
  • Organizational capabilities
  • Team collaboration
  • Attention to detail
  • Customer service orientation
  • Customer Assistance
  • Data Entry

Core Qualifications

  • Experience with hospital credentialing/contracting.
  • Experience with Insurance credentialing/contracting.
  • Identify and implement efficiencies for better workflow and patient satisfaction.
  • Experience in balancing priorities for short- and long-term goals.
  • Ability and experienced in, supervising, training, managing, and motivating employees.
  • Proficient in word, excel, and PowerPoint.
  • Experience s in scheduling, ensuring a well-staffed workplace.
  • Experience in administrative duties; scheduling meetings, handling travel arrangements, inventory and purchasing.
  • Some experience with Human Resources/Payroll activities.
  • Experience with front desk duties, checking in and outpatients, scheduling, receiving payments, closing day financially and submitting payment reports to the accounting department.
  • Train medical assistants, front desk staff, and lab staff to carry out respective job duties.
  • Experience in negotiating and purchasing products and services.
  • Excellent problem solving and communication skills.
  • Experience with Beckman Coulter ACV.Tdiff 2 CBC machine, running controls, running blood, machine maintenance, and preparing monthly reports to be submitted to state.

Timeline

Office Manager

Comprehensive Hematology Oncology LLC
07.2019 - Current

Night Manager

RaceTrac Gas Station
08.2009 - 11.2013

Sales and Export Agent

Codo's Purchasing Services
08.2004 - Current

Bachelor of Science - International Business

Associate of Science - Hotel, Motel, And Restaurant Management

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Recaldo Fortin