Recarrdo Carter
Summary
Experienced Manager with over twenty years in food service, merchandising, retail, and sales. Skilled in promoting products, increasing revenue, and building customer rapport. Proficient in store operations, asset protection, and customer service.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
27
27
years of professional experience
Work History
Assistant Manager
Burger King
06.2025 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Analyzed sales data to identify trends and opportunities for menu expansion or modification based on customer preferences.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
Assistant Manager
Popeyes
01.2025 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Restaurant Manager
Denny's
08.2024 - 12.2024
- Trained staff, managed operations, handled deposits, and inventory.
Shift Manager
McDonald's
02.2021 - 01.2023
- Trained staff, managed operations, handled deposits, and inventory.
Seasonal Package Handler
FedEx
12.2020 - 02.2021
- Separated packages and loaded trucks.
E-Commerce / Receiving Unloader / Remodel Associate
Walmart
11.2018 - 12.2020
- Provided customer support, managed merchandise, and ensured safety and cleanliness.
Breakfast Manager
Burger King
05.2016 - 09.2018
- Resolved conflicts, increased customer satisfaction, and maintained punctuality.
Kitchen Manager
McDonald's
08.2013 - 06.2016
- Trained staff, managed kitchen operations, ensured food quality, and customer satisfaction.
Infantryman
US Department of Defense
02.2002 - 08.2010
- Responded to emergencies, trained personnel, managed equipment.
Assistant Manager
Bally Total Fitness
01.1999 - 01.2002
- Coached team, managed operations, handled customer service and sales.
Education
Associate of Applied Science - Business of Technology
Texarkana College
12.2025
Associate of Science - Criminal Justice
Paris Jr College
12.2016
High School Diploma - undefined
Eastern Senior High School
08.1998
Skills
- Payment Processing
- Stocking and Replenishing
- Experienced with MS Office applications
- Cash Handling
- Point of Sale Knowledge
- Store Opening and Closing
- Product and Service Sales
- Problem Resolution
- Team Management
- Effective staff oversight
- Project Organization
- Inventory Control
- Multi-tasking
- Detail-oriented
- Time management
- Contract Closing
- Order Building
- Customer service
- Intermediate Spanish
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Team building
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Retail operations management
- Strategic planning
- Staff development
- Sales growth
- Policy enforcement
- Orientation and training
- Sales reporting
- Employee performance evaluations
- Employee performance evaluation
- Project management abilities
- Performance reviewing
- Cost reduction
- Cost control
- Financial management
- Budgeting and finance
- Business administration
- Business development
- Promotional planning
- Multitasking and organization
- Strategic thinking
- Adaptability and flexibility
- Team collaboration
- Verbal and written communication
- Workplace safety compliance
- Employee supervision
- Coaching and mentoring
- Recruitment and hiring
- Product and service sales
- Inventory management
- Process improvement strategies
- Financial reporting
- Performance evaluation
- Compliance
- Reporting and documenting
- Employee engagement
- Microsoft office expertise
- Budget assistance
- Sales monitoring
- Business development understanding
- Customer service and satisfaction
- Orientating and training
- Policy administration
- Teamwork and collaboration
- Computer skills
- Problem resolution
- Multitasking Abilities
- Multitasking
- Active listening
- Organizational skills
- Hiring and training
- Staff training
- Scheduling and coordinating
- Professional and courteous
Timeline
Assistant Manager
Burger King
06.2025 - Current
Assistant Manager
Popeyes
01.2025 - 05.2025
Restaurant Manager
Denny's
08.2024 - 12.2024
Shift Manager
McDonald's
02.2021 - 01.2023
Seasonal Package Handler
FedEx
12.2020 - 02.2021
E-Commerce / Receiving Unloader / Remodel Associate
Walmart
11.2018 - 12.2020
Breakfast Manager
Burger King
05.2016 - 09.2018
Kitchen Manager
McDonald's
08.2013 - 06.2016
Infantryman
US Department of Defense
02.2002 - 08.2010
Assistant Manager
Bally Total Fitness
01.1999 - 01.2002
Associate of Science - Criminal Justice
Paris Jr College
High School Diploma - undefined
Eastern Senior High School
Associate of Applied Science - Business of Technology
Texarkana College
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