· Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
· Advised and consulted with patients on potential side effects, drug interactions, storage requirements and directions for use.
· Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
· Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
· Reviewed packages and medication bottles for proper labeling before distributing to patients.
· Supervised pharmacy technicians, medication coordinators interns and support staff while on duty.
· Trained pharmacy technicians to promote error reduction while enhancing efficiency.
· Administered vaccines to immunize patients against communicable diseases.
· Collaborated with physicians to provide patients with high quality and cost-effective medications.
· Preserved state and federal record keeping for legend drugs and controlled substances.
- Oversaw all daily office operations and equipment maintenance.
- Maintained records and logs of work performed and materials and equipment used.
- Created weekly and monthly reports and presentations for management team.
- Inspected cleanliness of common areas and offices.
- Assumed responsibility for personnel deployed to work site.
- Interviewed, hired, and trained new workers.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Monitored, coached, and supervised team of [Number] employees in [year].
- Resolved issues between employees and customers using company policies.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Coordinated with local building inspectors to verify compliance with all building codes and regulations.
- Managed site development with assistance from civil engineers and complied with city and county ordinances.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.