Rechelle Mary Aquino
Clinton,Maryland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Senior Inventory Control Clerk
MGM National Harbor
09.2021 - Current
- Creates, maintains, and updates accurate records of all inventory transactions
- Performs and documents inventory control operations in accordance with the guidelines established through quality control and department policies and procedures
- Assists cost accountants in conducting required, periodic physical inventories
- Recognizes new/additional work opportunities for the company and/or more efficient ways of accomplishing assigned tasks, and report to a cost accountant and or I/C manager
- Identifies and resolves customer complaints/issues
- Strives to continuously learn additional skills and capabilities to effectively handle new assignments and responsibilities consistent with company needs
- Assists in preparing material and equipment for inventories
- Assists management with researching inventory variances.
Barista
STARBUCKS COFFEE COMPANY
11.2020 - 12.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Shift Supervisor
Starbucks Coffee Philippines
08.2014 - 02.2020
- Responsible in handling the shift
- Handle customer complaints
- Responsible for receiving and checking delivered supplies to the store
- Completing opening and closing task such as handling cash, consolidating sales of the store, ensuring that the store is clean
- Manage weekly sales report, business overview worksheet and Labor schedule.
Barista
Starbucks Coffee Philippines
01.2011 - 08.2014
- Ensuring customer satisfaction by gathering the order and make beverages to standard for customers
- Responsible for keeping the lobby area, register area and working station always clean
- Uses advance selling skills to anticipate the customers primary and secondary needs
- Ensure Food Safety guidelines and cash handling policies were being followed.
Education
Bachelor of Science in Hotel and Restaurant Management -
Lyceum of the Philippines University
06.2009
Skills
- Data entry
- Microsoft Suite
- Shipping and receiving
- Warehouse Operations
- Microsoft Outlook
- Interpersonal and written communication
- Inventory Audits
- Cycle counting
- Database Management
- Records Management
- Teamwork and Collaboration
- Customer Service
- Warehouse Organization
- Inventory organization
- Problem-solving abilities
- Multitasking
- Critical Thinking
Timeline
Senior Inventory Control Clerk
MGM National Harbor
09.2021 - Current
Barista
STARBUCKS COFFEE COMPANY
11.2020 - 12.2021
Shift Supervisor
Starbucks Coffee Philippines
08.2014 - 02.2020
Barista
Starbucks Coffee Philippines
01.2011 - 08.2014
Bachelor of Science in Hotel and Restaurant Management -
Lyceum of the Philippines University
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