Recilda Brown
Administrative Management
Upper Marlboro,MD
Summary
Energetic Administrative Specialist dedicated to assisting highly effective department and division teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in Adobe and Microsoft applications. Seeking new challenges and learning experiences.
Overview
20
20
years of professional experience
Work History
President
COJC Inc., Daughters Of Zion Women's Ministry
Washington, DC
04.2023 - Current
- Inspire innovation by creating an environment that encourage creative thinking and problem-solving capabilities for females of all age groups.
- Strengthen community bonds by organizing and leading volunteer initiatives.
- Enhance membership by creating a welcoming and supportive environment for females of all age groups.
- Serve as an advocate both internally and externally related matters concerning mission-driven endeavors pursued collectively by all parties involved.
- Monitor activities and identified areas for improvement.
- Educate new members and officers on policies and procedures relevant to different roles.
- Organized and lead biweekly board meetings and annual members meetings.
- Develop partnerships with related ministries, auxiliaries, Ward 7 schools, and recreational programs.
- Manage ministry's budget, review and approve financial documentation and funds allocation.
- Establish and implement resourceful programs for the church's internal and surrounding external communities.
Project Coordinator
M-NCPPC, MC Parks Department, SOPK Division
Chevy Chase, MD
01.2022 - Current
- Supervise multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaise between departments and divisions to facilitate communication and keep appropriate parties updated on project developments.
- Keep projects on schedule by managing deadlines and adjusting workflows.
- Schedule and facilitate meetings between team members and stakeholders to establish clear expectations and maintain alignment throughout the duration of the project.
- Develop detailed project plans to outline scope, goals, deliverables, and timelines, ensuring successful outcomes.
- Enhance team collaboration with effective communication and regular status updates on project progress.
- Respond to requests for information on materials to inquiring parties.
- Manage competing demands and professionally adapting to frequent change, delays, and unexpected events.
- Monitor project progress, identify risks, and address corrective action as needed.
- Create manuals for team use.
Senior Administrative Specialist
M-NCPPC, MC Parks Department, SOPK Division
Chevy Chase, MD
07.2017 - 01.2022
- Managed front office operations and Administrative Unit’s work program.
- Assistant directly reporting to the Division Chief.
- Oversaw the recruitment and training for hiring initiatives.
- Demonstrated to drive and work with minimal direction and supervision.
- Improved team performance with regular meetings, training, and goal setting for support staff.
- Scheduled and prioritized workload with minimal supervision.
- Enhanced internal workflows by standardizing documentation procedures across projects under my supervision.
- Improved team morale through supportive supervision, providing constructive feedback, and promoting professional development opportunities.
- Achieved successful outcomes for division by providing guidance, support, and supervision to administrative team.
- Enhanced team productivity through effective delegation, training, and supervision of the Administrative Unit.
- Provided leadership and team building for the Administrative Unit, developed strategies to improve work program and build career skills for growth.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Participated in regular supervision meetings, utilizing feedback for continuous professional growth and development.
- Ensured adherence to agency's, department's, and division's policies and procedures across all units under my supervision.
- Facilitated communication between the Division's Headquarters Office and Management Areas, and Units, organizing meetings and distributing essential information.
- Managed schedules, appointments, and travel arrangements for Chief, ensuring seamless coordination of events.
- Created and updated physical records and digital files to maintain current, accurate, and compliant personnel documentation.
- Collaborated closely with human resources personnel to ensure timely processing of new hire paperwork, benefits administration, and employee record updates.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects.
- Maintained a professional work environment by establishing clear office policies and procedures.
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
- Ensured accuracy in financial records by reconciling accounts and updating detailed reports.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions, and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Assisted in recruiting qualified candidates for open positions, conducting initial screenings and interviews.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information secured, organized, and easily accessible.
- Created presentations and other materials to support organizational activities.
- Established administrative work procedures to track staff's daily tasks.
- Developed and completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Organized logistics and materials for each meeting, and took detailed notes for later dissemination to key stakeholders.
Administrative Specialist I
M-NCPPC, MC Parks Department, Director's Office
Silver Spring, MD
01.2013 - 07.2017
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted research to assist with routine tasks and special projects.
- Scheduled meetings, booked meeting rooms and prepared meeting agendas.
- Monitored and managed expenses with allotted budgets, reviewed and submitted expense reports for approval.
- Assisted colleagues and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Answered phone calls and responded to inquiries from customers, vendors, and other external contacts.
Education
Interpersonal Communication -
LinkedIn Online Training
02.2024
Professional Certification -
NRPA Supervisors’ & Management School
10.2013
BS, Business Management -
University of Phoenix
Greenbelt, MD05.2011
Skills
- Staff Training and Development
- Detail-oriented approach
- Confidentiality and Discretion
- Customer Service
- Exceptional Interpersonal Skills
- Strong Organizational Abilities
- Team Leadership and Motivation
- Effective problem solving
- Microsoft Office
- Inventory Management
- Administrative Procedures
- Office Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with Division Chief in the development of upgraded security strategy and equipment.
- Achieved department-wide purchase by introducing WASP for asset inventory database tasks.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership Experience
Successfully led the Administrative Unit in a new work program, recruitment and hiring process, which caused the team to acquire new skills and sufficiency within the division to fill vacancies.
Personal Information
Title: Management
References
- Mr. Bill Tyler, Director, M-NCPPC, Parks and Recreation Department, Bill.Tyler@pgparks.com, (301) 699-2598
- Mrs. Sumita Ganguly, Principal Employee & Labor Relations Specialist, M-NCPPC, Department of Human Resources Management, Sumita.Ganguly@mncppc.org, (301) 454-1754
- Mr. Wilbur Belton, Professor of Music, Church of Jesus Christ, Inc., 3456 Pennsylvania Avenue, SE, Washington, DC, 20020
Timeline
President
COJC Inc., Daughters Of Zion Women's Ministry
04.2023 - Current
Project Coordinator
M-NCPPC, MC Parks Department, SOPK Division
01.2022 - Current
Senior Administrative Specialist
M-NCPPC, MC Parks Department, SOPK Division
07.2017 - 01.2022
Administrative Specialist I
M-NCPPC, MC Parks Department, Director's Office
01.2013 - 07.2017
Interpersonal Communication -
LinkedIn Online Training
Professional Certification -
NRPA Supervisors’ & Management School
BS, Business Management -
University of Phoenix
Similar Profiles
Jiyeong WonJiyeong Won
RN Staff Nurse at ZION Women's HospitalRN Staff Nurse at ZION Women's Hospital
Kahli ClaudioKahli Claudio
Lead Singer at Women Rock Ministry "Women's Connect"Lead Singer at Women Rock Ministry "Women's Connect"
John SpencerJohn Spencer
Director, Digital Strategy at Zion & ZionDirector, Digital Strategy at Zion & Zion