Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
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Reco Varnado Santana

Los Angeles,CA

Summary

Motivated and versatile team member with hands-on experience in theme parks, retail, food service, and youth leadership. Known for delivering high-energy customer service, staying calm under pressure, and maintaining strong safety standards. Proven ability to adapt quickly, lead by example, and contribute to fast-paced environments like Universal Studios, Camp Bob Waldorf, and Trader Joe’s. Certified in emergency procedures and actively pursuing additional training in security and guest services. Bilingual, dependable, and ready to bring value to any team with a professional mindset and a drive to grow.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cabin Counselor

Camp Bob Waldorf
06.2025 - 08.2025
  • Supervised youth campers in overnight residential camp environment
  • Led group activities, provided mentorship, and ensured safety & inclusion
  • Resolved conflicts calmly and supported emotional needs of campers
  • Collaborated with staff to maintain a respectful, high-energy camp atmosphere
  • Worked 6-day weeks with 24-hour shifts, demonstrating strong endurance, adaptability, and reliability
  • Assisted in the planning and execution of special events, contributing to overall camp enjoyment and success.
  • Coordinated with kitchen and health staff to address individual dietary restrictions and wellness needs

Amusement Ride Operator

Universal Studios Hollywood
03.2025 - 06.2025
  • Operated high-capacity attractions with strict safety protocols
  • Delivered engaging guest experiences while managing lines and ride flow
  • Provided clear communication, resolved guest concerns professionally
  • Worked efficiently in a loud, high-volume theme park environment
  • Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
  • Maintained steady line flow and ride timing during 20,000+ daily park attendance
  • Handled emergency situations calmly, following established protocols to ensure guest safety at all times.

Retail Associate

Trader Joe’s
11.2023 - 10.2024
  • Delivered friendly, high-quality customer service in a fast-paced grocery environment
  • Maintained fully stocked and organized displays, contributing to store presentation and sales goals
  • Answered product-related questions and resolved concerns, contributing to positive customer satisfaction scores
  • Resolved customer questions and concerns with patience, product knowledge, and professionalism

Crew Member

McDonald's
03.2023 - 10.2023
  • Provided friendly, fast customer service and resolved minor complaints on the spot
  • Delivered efficient and accurate service during peak hours in a high-volume location
  • Operated POS systems, processed cash/card payments, and handled customer orders with speed and accuracy
  • Prepared food items according to safety and quality standards under strict time pressure
  • Worked front counter, drive-thru and other areas.

Retail Associate

Khols
05.2022 - 02.2023
  • Assisted customers with purchases, returns, sizing, and product lookups to ensure a smooth shopping experience
  • Operated registers, handled returns and exchanges, and promoted Kohl’s loyalty programs
  • Restocked shelves, organized sales floor, and maintained visual presentation standards
  • Supported inventory prep for seasonal floor resets and promotions

Crew Member

Reo's Ribs
06.2020 - 01.2021
  • Prepared and assembled food orders with attention to quality and presentation
  • Maintained health and safety standards through regular sanitization and food handling practices
  • Took phone orders, managed front counter, and provided warm, friendly service to local customers
  • Balanced multiple roles across prep station, grill, and register during busy weekend hours

Education

High School Diploma -

Alexander Hamilton Senior High School
Los Angeles, CA
06.2023

Skills

Customer Service Excellence
Responsibility & Accountability
Safety Awareness & Protocol Compliance
Conflict Resolution & De-escalation
Ride Operation & Guest Safety
Flexibility & Adaptability
Inclusivity & Cultural Sensitivity
Motivational & People Skills
Team Collaboration & Leadership
Bilingual: English (Fluent), Spanish (Conversational)

Certification

  • California Food Handler’s Card (Active)
  • BREAC & RO Certified (Universal Studios Internal Training)
  • Emergency Evacuation Procedures (Theme Park & Camp Training)
  • Customer Service Excellence Training (In-House + Self-Guided)
  • Workplace Safety Awareness – OSHA Basics (Self-Certified Training)
  • Youth Mentorship & Leadership Basics (Camp & Volunteer Training)
  • Event Setup & Crowd Flow Operations (Experiential-Based)
  • Basic De-escalation & Conflict Management (FEMA & Job-Based)
  • California Guard Card – In Progress
  • Bilingual Workplace Communication (English/Spanish)

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • Music
  • Performing Arts
  • Film
  • Media Production
  • Youth Development
  • Theme Parks
  • Guest Experience
  • Creative Branding
  • Storytelling
  • Community Engagement
  • Fitness
  • Language Learning
  • Communication

Timeline

Cabin Counselor

Camp Bob Waldorf
06.2025 - 08.2025

Amusement Ride Operator

Universal Studios Hollywood
03.2025 - 06.2025

Retail Associate

Trader Joe’s
11.2023 - 10.2024

Crew Member

McDonald's
03.2023 - 10.2023

Retail Associate

Khols
05.2022 - 02.2023

Crew Member

Reo's Ribs
06.2020 - 01.2021

High School Diploma -

Alexander Hamilton Senior High School

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