REDA JAAOUAKI

Experienced sales and management with 8 years of exceeding sales targets looking for an opportunity to grow and motivate sales staff to accelerate sales revenue across all targets, bringing excellent communication and proven relationship-building skills. Self-motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on extra responsibilities, and grow professionally. Experienced in training and mentoring new members of staff. Confident public speaker with experience of giving presentations and training sessions. Have worked in busy, pressurized environments where high standards are expected.

• Forecasted and projected sales revenue for each quarter
• Achieved Salesperson of the Month award for 4 consecutive months
• Built rapport and positive relationships with clients leading to 20% returning customers
• Scheduled appointments with over 100 customers each month
• Maintained a 95% customer satisfaction rating
• Helped raise lot sales by 10% over 6 month period
• Demonstrated expert product knowledge
• Directed guests to their tables
• Performed daily tasks, such as setting tables, serving food and cleaning restaurant
• Expert knowledge of restaurant menu and daily specials
• Handled money and used payment system to input orders and print bills
• Trained new staff and assisted in hiring process
• Served food at high paced diner
• Lead barista taking orders making high quality specialty coffee beverages
• Mixed coffee infused alcoholic and non-alcoholic drinks
• Oversaw inventory, sales and seasonal promotions