Reda Smith
Dunlap,TN
Summary
Seasoned Food Service Manager with a proven track record at Pruetts Market, excelling in staff leadership and inventory management. Demonstrates exceptional customer service and problem-solving skills, significantly reducing food waste while ensuring high sanitation standards. Expert in staff training and cost control, adept at fostering vendor relationships for favorable supply pricing.
Overview
19
19
years of professional experience
Work History
Food Service Manager
Pruetts Market
08.2014 - 07.2023
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Developed strong relationships with vendors, negotiating favorable pricing on ingredients and supplies.
Prep Cook
Tupelo Honey Cafe
07.2013 - 08.2014
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
Life Care Center
10.2004 - 07.2013
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Education
High School Diploma -
Sequatchie County High School
Dunlap, TN05.2000
Skills
- Customer Service
- Food Storage
- Staff Leadership
- Staff Supervision
- Cross-Training Staff
- Portion Control
- Food presentation
- Hiring procedures
- Performance Evaluations
- Nutrition knowledge
- Quality Control
- Food Preparation
- Catering Coordination
- Cost Control
- Allergy awareness
- Ordering Supplies
- Hiring and Firing
- Special events planning
- Health Inspections
- Sanitation Standards
- Waste Reduction
- Purchasing
- Inventory Management
- Problem-Solving
- Reliable and Responsible
- Sanitation
- Safe Food Handling
- Employee Supervision
- Monitoring Food Preparation
- Scheduling Staff
- Scheduling
- Delegating Assignments and Tasks
- Employee Performance Evaluations
- Kitchen equipment operation and maintenance
- Supply Ordering and Management
- Managing Deliveries
Timeline
Food Service Manager
Pruetts Market
08.2014 - 07.2023
Prep Cook
Tupelo Honey Cafe
07.2013 - 08.2014
Cook
Life Care Center
10.2004 - 07.2013
High School Diploma -
Sequatchie County High School
Similar Profiles
G'Marion LewisG'Marion Lewis
Assisstant Produce Manager at Pruetts FoodsAssisstant Produce Manager at Pruetts Foods
Justin McCutcheonJustin McCutcheon
Shift Manager/Key Holder at Pruetts Food Inc.Shift Manager/Key Holder at Pruetts Food Inc.
Nathan AcevedoNathan Acevedo
Customer Service Staff Member at Publix Super Market At West Cobb Market PlaceCustomer Service Staff Member at Publix Super Market At West Cobb Market Place