Redait Yeshitela
Lakeville,MN
Summary
Offering strong organizational and problem-solving abilities, eager to learn and develop in customer-oriented environment.
Ready to use and develop interpersonal and administrative skills in Front Desk Customer Service Representative role.
Overview
8
8
years of professional experience
Work History
Assistant Manager
MY Water Works General Construction Company.
09.2021 - 04.2024
Overseeing the planning, execution, and successful completion of construction projects.
Assisting strategic operational functions and directly managing project teams, budgets, and timelines.
Ensuring accurate and timely client billing and sub-contractors payment.
Customer Service Cashier
Commercial Bank of Ethiopia
07.2019 - 08.2021
Responsible for processing transactions accurately, providing information on bank products and services, resolving customer inquiries, and ensuring customer satisfaction on the service all the time.
Export Customer Service Representative
Ethiopian Customes and Revenue Authority Airport
10.2016 - 05.2018
Enhancing customer satisfaction by efficiently addressing and resolving export-related issues according to the policies of the authority office.
Checking export items and documentations and filing tax accordingly.
Education
Bachelor of Arts - Accounting And Finance
Hawassa University
Ethiopia, Hawassa06.2016
Certificate of Complition of College Readiness
IIMN
MN08-2025
Profesional Leadership
IIMN
MN01-2025
Skills
Customer Service: Customer relationship management, patience, empathy, conflict resolution
Teamwork & Collaboration: Ability to work effectively as part of a team towards a common goal
Time Management & Organization: Prioritizing tasks and meeting deadlines
Leadership & Mentoring: Even if not a manager, showing initiative and the ability to guide others
Timeline
Assistant Manager
MY Water Works General Construction Company.
09.2021 - 04.2024
Customer Service Cashier
Commercial Bank of Ethiopia
07.2019 - 08.2021
Export Customer Service Representative
Ethiopian Customes and Revenue Authority Airport
10.2016 - 05.2018
Bachelor of Arts - Accounting And Finance
Hawassa University
Certificate of Complition of College Readiness
IIMN
Profesional Leadership
IIMN
Similar Profiles
Darren CirculadoDarren Circulado
Water Utilities Specialist at City of Bremerton public works (Water Department/Meter Crew/Construction Crew)Water Utilities Specialist at City of Bremerton public works (Water Department/Meter Crew/Construction Crew)
MEKIR FISSHAMEKIR FISSHA
Environmental Engineer and Water Supply at AWWCT- Amhara Water Works Construction EnterpriseEnvironmental Engineer and Water Supply at AWWCT- Amhara Water Works Construction Enterprise
Daniel Gotu DegagaDaniel Gotu Degaga
Civil Engineer at South Water Works Construction EnterpriseCivil Engineer at South Water Works Construction Enterprise
Victoriah ChangVictoriah Chang
Family Nurse Practitioner Student at St. Paul Family ClinicFamily Nurse Practitioner Student at St. Paul Family Clinic
Diana LeMayDiana LeMay
Food Service/High School Kitchen at Independent School District 196Food Service/High School Kitchen at Independent School District 196