Highly motivated Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
HTM Technician
Boston Children's Hospital
Boston, MA
12.2023 - Current
Provided expert technical support and repair services for various medical devices, including defibrillators and infusion pumps, ensuring optimal functionality and patient safety
Conducted proactive preventative maintenance on various medical equipment, minimizing downtime and extending device lifespan
Managed daily service calls, efficiently troubleshooting and resolving equipment malfunctions to support seamless clinical operations
Completed extensive in-house training on numerous medical devices and information systems, showcasing a commitment to continuous learning and advanced technology proficiency
Quality Control/Production Technician
3D Diagnostix
Allston, MA
04.2021 - Current
Extract and post-process surgical guides from industrial printers, ensuring quality control before shipment
Insert drilling sleeves into guides and conduct thorough inspections against established standards
Operate 3D printer software to initiate print jobs and manage dental stone model scanning using a laser scanner
Organize and archive patient data by uploading scanned files, while training the production team on quality control practices
Operation Readiness/hub Governance
J.P. Morgan Chase
Boston, MA
07.2019 - 01.2020
Interact with various teams and data sources to create and publish monthly governance reports, metrics, and scorecards to management and other stakeholders as applicable
Perform thematic reviews to identify Risk and Control gaps, document root cause analysis, support formula of remediation plans, and track issues and action plans for closure
Aided in the creation of templates and metrics to help organize, analyze and interpret both outstanding and historical issues
Education
Associate degree - Health Information Technology
Benjamin Franklin Cummings Institute of Technology