Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Redjy Pierre

Redjy Pierre

North Miami Beach,FL

Summary

As a storage manager at my facility, I am responsible for ensuring efficient and secure storage solutions for customers, maintaining facility cleanliness and organization, and managing staff performance. You handle customer inquiries, assist with rental agreements, and address any issues that arise, ensuring customer satisfaction. Additionally, you manage inventory, monitor security systems, and conduct regular inspections to ensure the safety and security of stored items. You also track financial performance, manage budgets, and implement marketing strategies to attract new customers and retain existing ones. Your role requires strong organizational, leadership, and customer service skills to effectively manage the facility and meet business objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Manager

CubeSmart Self Storage
09.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Head Medical Assistant

UHI CommunityCare Clinic
02.2022 - 08.2022
  • Lead Phlebotomist
  • Improved patient satisfaction by streamlining check-in procedures and reducing wait times.
  • Provided patient education on medication administration, self-care strategies, and post-treatment plans to promote optimal recovery.
  • Oversaw the maintenance of medical equipment, ensuring all tools were properly cleaned, sterilized, and in working condition for use during patient care.
  • Managed the inventory of medical supplies, placing orders as needed to prevent stockouts or wastage.
  • Increased patient retention through exceptional customer service and proactive follow-up on appointments or test results.
  • Conducted regular staff meetings to address concerns, share updates, and promote teamwork among medical assistants within the practice.
  • Assisted physicians with examinations, procedures, and treatments to ensure optimal patient care.
  • Coordinated schedules of multiple providers to optimize appointment availability for patients.
  • Ensured patient confidentiality by adhering to HIPAA guidelines when handling sensitive information or discussing cases with colleagues.
  • Maintained a clean and organized work environment, ensuring compliance with safety and hygiene standards.
  • Trained new medical assistants in clinical tasks, administrative duties, and office protocols to maintain seamless operations.
  • Monitored vital signs of patients during visits, alerting physicians to any abnormalities requiring immediate attention.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Measured patient pulse oximetry.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Verified patient insurance coverage and collected required co-payments.
  • Taught patients about medications, procedures, and care plan instructions.

Receptionist

Bijou Bay Harbor
02.2021 - 02.2022


  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Helped with valet.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Education

Medical Assistant Technician -

Florida Career College
Pembroke Pines, FL
03.2022

Skills

  • Skilled in assisting with physical exams, urinalysis, specialty lab tests and minor surgeries
  • Skilled in scheduling, medical record keeping filing, health insurance, billing and coding practices
  • Experienced in venipuncture, urinalysis, audiometer, injections, and spirometry
  • Fluent in English, French, and Creole
  • Multitasking and Organization
  • Customer Service
  • Store Opening and Closing
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory Management
  • Cash Management
  • Retail Inventory Management

Certification

Department of Health (DOH) certified

Languages

French, Creole, English.
Native or Bilingual

Timeline

Store Manager

CubeSmart Self Storage
09.2023 - Current

Head Medical Assistant

UHI CommunityCare Clinic
02.2022 - 08.2022

Receptionist

Bijou Bay Harbor
02.2021 - 02.2022

Medical Assistant Technician -

Florida Career College
Redjy Pierre