Redmond De Guzman
Spring Valley,NY
Summary
Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude.
Overview
6
6
years of professional experience
Work History
Receptionist
Control Associates
Allendale
09.2023 - Current
- Supervise all aspects of front reception to assist internal employees and external customers
- Management of inventory orders, office supplies, and business cards, any additional office needs
- Arrange catering for meetings and events
- Perform routine clerical tasks such as mailing, copying, faxing, filing, and scanning
- Distribute customer invoices via mail and e-mail
- Organize multiple office-wide and team-wide events to boost employee morale and productivity
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Data entry and administrative work involving company CRM and databases
- Coordinate schedules for meeting and conference room reservations
- Schedule installation or repairs of office equipment and amenities.
Omni Associate
Kohls
Nanuet, NY
11.2021 - Current
- Order fulfillment: Processing new incoming orders
- Locating and packing merchandise around the stores or within the stockrooms that are part of a customer's orders
- Two types of orders (SFS) Ship from Store or (BOPUS) Buy Online Pick Up In Store.
- Process orders that arrive from external warehouse.
- Strict deadlines so that orders are ready to be picked up or shipped.
- Organized boxes or bags and palletized orders based on carrier method.
- Issued supplies, materials and products to team members based on information from requisitions.
- Maintained accurate records of orders, shipments, and inventory.
Omni Area Supervisor
Kohls
Nanuet, NY
11.2022 - 01.2023
- Oversee others
- Train new associates
- Time efficiency
- Expertise in using barcode scanners to ensure accuracy of order picking
- Demonstrated ability to work well under tight deadlines and heavy workloads
- In addition to being able to lift heavy objects in a safe manner
- Demonstrate exemplary multitasking capabilities when monitoring multiple orders simultaneously while adhering strictly to established guidelines.
- Answer Calls regarding status of order or inventory in stock.
Cashier
Kohls
Nanuet, NY
07.2018 - 08.2019
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Provided excellent customer service while promoting loyalty programs/store credit card to help increase sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Provided a smile with a happy get to work attitude to help promote a friendly and welcoming environment.
Sacristan
St. Anthony Church
Nanuet, NY
- The Sacristan is in charge of the care of the sacristy, the church, and their contents
- Which is also responsible for the timely preparation, so that the mass can run smoothly and efficiently to move on to the next mass accordingly
- Cleaning up and closing the church is also required to be able to return it to its pre-liturgy form for a clean start for the following day.
Education
Bachelor of Arts - Communications in Digital Design And Media
College of Staten Island
Associate of Arts - Liberal Arts and General Studies
Rockland Community College
High School Diploma -
Albertus Magnus High School
Skills
- Operating Systems
- Windows
- MacOs
- Microsoft Office/Google Suite
- Word
- Excel
- Outlook
- Powerpoint
- Google/OneDrive
- Adobe Suite
- CANVA
- Html/css
- Creating new/editing website
- Omni fulfillment
- Process new orders (in/out of store)
- Supply Replenishment
- Phone Systems
- Customer Service
- Data Entry
- CRM
- IFS
- File Management
- Administrative Support
- Expense Reporting
- Organization skills
- Mail distribution
- Calendar Management
TITLE
RECEPTIONIST
www.linkedin.com/in/redmond-de-guzman-b5b1a21ba
Timeline
Receptionist
Control Associates
09.2023 - Current
Omni Area Supervisor
Kohls
11.2022 - 01.2023
Omni Associate
Kohls
11.2021 - Current
Cashier
Kohls
07.2018 - 08.2019
Sacristan
St. Anthony Church
Bachelor of Arts - Communications in Digital Design And Media
College of Staten Island
Associate of Arts - Liberal Arts and General Studies
Rockland Community College
High School Diploma -
Albertus Magnus High School
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