Redon Hajdaras
Round Rock,TX
Summary
Experienced Implementation & Project Manager with 4+ years of experience in software implementations, including project management, client-facing experience, and a proven track record of delivering complex projects on time and within budget. Skilled in project planning, resource allocation, risk management, and stakeholder communication. Seeking a strategic and highly visible role in a fast-paced environment that values innovation, collaboration, and client success
Overview
8
8
years of professional experience
Work History
Project Manager
Matterhorn
09.2019 - Current
- Manage project budget of $1M+ and ensure company obtains the best possible pricing: determine and minimize risk in buyout processes, reducing costs by 8% annually
- Set and met 95% of goal deadlines, allocated budget, and worked across software, marketing, and executive teams to ensure teams were properly resourced
- Scheduled appointments and demos, updating calendars to reduce instances of overbooking by 96%.
- Assisted cross-functional teams to collaborate on Google Workspace, reducing project mishaps by 14%
- Monitored project performance to identify areas of improvement and make adjustments.
- Supported project managers to allocate funds equally for all expenses, reducing project overruns by 17%.
- Created and maintained project scope documents, project plans and project management documentation to support proposals and contracted engagements.
- Modeled management and organizational skills and multi-tasked and prioritized in deadline-driven environment.
- Provide weekly detailed status reports and often project communications for all involved stakeholders to ensure project awareness.
- Developed project timelines for product lines from kickoff through production and online content development based on marketplace requirements.
Implementation Specialist
Matterhorn
01.2019 - Current
- Increased sales by 19% by coaching team members on effective sales strategies to boost retention results.
- Delivered exceptionally high level of professionalism and support to each client, upholding company's commitment to service.
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Explained complex, technology-related issues in basic, understandable terms to clients.
- Queried MYSQL database queries from Python using Python-MYSQL Connector and MYSQL DB package to retrieve information.
- Designed email marketing campaigns and created interactive forms that saved data into database using DJANGO framework.
- Developed and maintained databases using SQL and NoSQL technologies, resulting in a 40% increase in data accuracy and a 20% reduction in data processing time.
- Created notifications based on user requirements and Hands on experience in web development using HTML, JavaScript and CSS.
- Redacted document format files which are in JSON format files and used Mango DB NoSQL to analyze the data
- Led version control efforts for organization, employing public and open source repositories
- Created/Modified numerous web pages using HTML with JavaScript validation.
- Converted fully object orientated Java implementation to C++.
- Reviewed code and debugged errors to improve performance.
- Developed AWS lambda application to copy data from ftp to S3, verify copy was successful, and store metadata in MongoDB
- Designed user interactive front end using JavaScript.
- Created highly responsive interfaces to improve user experience using JavaScript.
- Diagnosed and troubleshot hardware, software and network issues.
- Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
Personal Banker
Tri City National Bank
01.2016 - 01.2019
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Followed up with customers to gather feedback and provide additional assistance.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Education
Bachelor of Science - Information Technology
UWM
Milwaukee, WI12.2018
Bachelor of Science - Computer Science
UWM
Milwaukee, WI12.2018
Skills
- PHP
- ASPNET / CSS
- SQL Server,
MongoDB - PHP, Python (DJANGO), JavaScript
- ASP / SQL
- API
- C# / C
- HTML, HTML5
- Sales Force
- JSON
- AWS
- Adobe Software
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Spearheaded a large-scale client project as a result of skill set and education and completed the project weeks ahead of schedule.
- Provided extensive technical support to the customer which boosted company profit margins by 10%.
- Assisted the senior developer regularly with various tasks, which resulted in learning additional scripting languages.
- Successfully completed Atlanta Project within budget and 2 weeks ahead of schedule.
Languages
Albanian
Native or Bilingual
Spanish
Limited Working
Timeline
Project Manager
Matterhorn
09.2019 - Current
Implementation Specialist
Matterhorn
01.2019 - Current
Personal Banker
Tri City National Bank
01.2016 - 01.2019
Bachelor of Science - Information Technology
UWM
Bachelor of Science - Computer Science
UWM
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