Redon Hajdaras
Round Rock,TX
Summary
Dedicated Project Manager successful at work flow planning and staff retention strategies. Boosts productivity through innovative management and mentorship. Keen to apply new and emerging project organization techniques to increase overall performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Manager
Matterhorn
Round Rock, TX
01.2019 - 01.2024
- Manage project budget of $1M+ and ensure company obtains the best possible pricing: determine and minimize risk in buyout processes, reducing costs by 8% annually.
- Developed and implemented custom objects and fields in Salesforce resulting in a 25% increase in user adoption
- Set and met 95% of goal deadlines, allocated budget, and worked across software, marketing, and executive teams to ensure teams were properly resourced.
- Scheduled appointments and demos, updating calendars to reduce instances of overbooking by 19%.
- Assisted cross-functional teams to collaborate on Google Workspace, reducing project mishaps by 14%.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Assisted customers in the selection of appropriate software applications from the Microsoft suite.
- Implemented security measures like firewalls or antivirus solutions for protecting clients' data stored in their MS SQL Server databases.
- Managed Active Directory objects such as users, groups, computers, using various tools provided by Microsoft.
Implementation Specialist
Matterhorn Treks & Expedition(P)Ltd
Round Rock, TX
01.2019 - 01.2024
- Queried MYSQL database queries from Python using Python-MYSQL Connector and MYSQL DB package to retrieve information.
- Served as liaison between customer support team and technical team members in order to resolve any issues or questions that arose during implementation.
- Developed and maintained databases using SQL and NoSQL technologies, resulting in a 40% increase in data accuracy and a 20% reduction in data processing time.
- Designed email marketing campaigns and created interactive forms that saved data into database using DJANGO framework.
- Collaborated with Developers and Product Managers to provide continuous feedback and improve Matterhorns platform resulting in a 20% reduction in customer complaints.
- Developed and delivered technical training to clients resulting in a 40% reduction in customer support requests.
- Created notifications based on user requirements and Hands on experience in web development using HTML, JavaScript and CSS.
- Converted fully object orientated Java implementation to C++.
- Designed user interactive front end using JavaScript.
- Created highly responsive interfaces to improve user experience using JavaScript.
Education
Bachelor of Science - Computer Science
UWM
Milwaukee, WI12-2018
Bachelor of Science - Information Technology
UWM
Milwaukee, WI12-2018
Skills
- Project Development
- Compliance Monitoring
- Logistics Management
- Risk Management
- ASPNET / CSS
- SQL Server, MongoDB
- PHP, Python (DJANGO), JavaScript
- API
- C# / C
- HTML, HTML5
- Sales Force
- AWS
Languages
Albanian
Native/ Bilingual
Spanish
Limited
English
Native/ Bilingual
Certification
- PMP certification
- Certified Project Director
- Google IT Support professional certificate
Timeline
Project Manager
Matterhorn
01.2019 - 01.2024
Implementation Specialist
Matterhorn Treks & Expedition(P)Ltd
01.2019 - 01.2024
Bachelor of Science - Computer Science
UWM
Bachelor of Science - Information Technology
UWM
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