ReeAnn Zamora

• Managed and motivated employees to be productive and engaged in work.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Accomplished multiple tasks within established timeframes.
• Effectively built professional relationships with providers and other internal and external partners utilizing verbal and written communication skills.

• Practiced compliance with and adheres to all regulatory and quality standards including but not limited to: Centers for Medicare and Medicaid Services (CMS), Department of Managed Health Care (DMHC), Department of Health Care Services (DHCS), and accreditation bodies’ standards such as the National Committee for Quality Assurance (NCQA) as it relates to care coordination activities.
• Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
• Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
• Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
• Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
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• Promoted a positive classroom culture by fostering mutual respect among students and setting high expectations for behavior and academics.
• Evaluated students' understanding of course material through examinations and in-depth essay writing.
• Worked with average of 5 participants per class.

• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Managed 8-10 daily patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.

20+ years of experience