High School graduate with a 4.0 GPA. Versatile skill set with experience in customer service, written and oral communication. Interested in pursuing a career as a supervisor with 911 communications.
Overview
7
7
years of professional experience
Work History
911 Emergency Dispatcher
01.2024 - Current
Knowledgeable on the Code of Ethics
NCIC certified
Certified on Police, Fire, and Medical disciplines
Can effectively and skillfully dispatch Police, Fire, and Medical channels
Work professionally and efficiently in high stress situations
Knowledgeable on policies and procedures
Proficient in Telephone/911 equipment
Skilled with signals, identification, and radio codes
Able to professionally receive and give information to coworkers
Performs the basic daily tasks
Maintains professional, respectful, and supportive relationships with coworkers
Keeps work area clean and safe daily
CPR certified
Take 911 calls in a diligent and proficient manner
40 hours/Full Time
Leader
Sonic Drive In
09.2019 - 12.2023
Excellent Customer Service Skills
Knowledgeable in Microsoft Office (i.e. Word; Excel; Outlook)
Proper phone etiquette
Ability to address a difficult situation to a satisfactory solution
Ability to retrieve and comprehend information
Knowledge in prioritizing tasks
Interacts and communicates with co-workers
Advanced skills in working as a team
Takes direction from supervisor
Trains new employees
Knowledge in working with multiple computer systems
40 hours/Full Time
Wagoner City Pool
05.2019 - 09.2019
Opening and closing the pool each day according to scheduled hours
Regularly treat the pool with the correct amount of chemicals
Closely monitoring activities related to the pool area, identifying any safety issues throughout shift
Directing swimmers out of water in dangerous conditions
Closely monitoring weather reports to make sure guests remain safe
Organizing and overseeing pool parties
Providing swim lessons and coaching swim team when applicable