My objective is to be a personable administrative professional dedicated to cultivating positive client, staff and management connections. I am an upbeat communicator with outstanding skills in complex problem-solving and conflict resolution. I am experienced in resource allocation and schedule management as well as having the ability to make sound judgment to handle diverse daily tasks with minimal oversight.
Overview
5
5
years of professional experience
Work History
Project Coordinator Assistant
Sonepar USA – One Source Distributors
10.2022 - Current
Facilitated frequent progress reports and presentations to keep management informed about ongoing activities within their respective domains.
Maintained database and spreadsheets with accurate inventory and status.
Created job files for each project and maintained current data in each file.
Improved accuracy of financial records with diligent tracking of expenses & budgeting
Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
Front Desk Administrator
Cumberland Pediatric Dentistry & Orthodontics
02.2021 - 06.2022
Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
Maintained personnel records and updated internal databases to support document management.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Assisted in the coordination of events and meetings, ensuring seamless logistics and positive outcomes.
Managed invoicing procedures accurately resulting in fewer billing disputes from guests.
Completed forms and reports to facilitate admission, transfer or discharge.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Trained team members on processes of company processes
Financial Coordinator
Tri Valley Oral Surgery
10.2018 - 01.2021
Improved financial reporting accuracy by streamlining data entry processes and implementing automated systems.
Reduced budget discrepancies with thorough analysis of expense reports and timely resolution of any issues.
Enhanced cash flow management by optimizing payment schedules and negotiating favorable terms with vendors.
Managed accounts payable and receivable functions, ensuring timely payments and accurate recordkeeping.
Answered questions over phone and in-person regarding billing, scheduling and treatment.
Education
Bachelor of Arts - Organizational Leadership And Project Management
Arizona State University
Tempe, AZ
05.2025
Applied Business Data Analytics Certificate -
Arizona State University
Tempe, AZ
05.2025
Sonepar – Intro to Lighting Academy
06.2023
Sonepar - Lighting Agora: Lighting Academy
11.2021
Skills
Task Delegation
Decision-Making
Continuous Improvement
Attention to Detail
Flexible and Adaptable
Customer Service
Problem-Solving
Documentation Management
personal information
Title: Administrative / Project Assistant
references
Leslie Cook 931-221-0050
Sierra Eller 334-470-6060
Lyn Tang 925-830-0800
Timeline
Project Coordinator Assistant
Sonepar USA – One Source Distributors
10.2022 - Current
Front Desk Administrator
Cumberland Pediatric Dentistry & Orthodontics
02.2021 - 06.2022
Financial Coordinator
Tri Valley Oral Surgery
10.2018 - 01.2021
Bachelor of Arts - Organizational Leadership And Project Management