Hi, I’m
Reece January
Colcord,OK
Summary
Proven ability in enhancing customer satisfaction and team productivity, demonstrated during my time at Taco Bell. Skilled in complex problem-solving, I effectively managed multiple tasks, leading to a significant improvement in operational efficiency. My approach combines meticulous attention to detail with a strong commitment to teamwork and service excellence.
Overview
5
years of professional experience
Work History
Nicole Tillery
House Cleaner Assistant
09.2024 - Current
Job overview
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frame.
Taco Bell
Shift Leader
03.2024 - 09.2024
Job overview
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Trained new employees and delegated daily tasks.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
Nicole Tillery
House Cleaner Assistant
07.2023 - 03.2024
Job overview
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
- Maintained a clean and organized workspace, ensuring a safe and pleasant environment for clients.
Taco Bell
Shift Leader
11.2022 - 07.2023
Job overview
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Trained new employees and delegated daily tasks.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
DoorDash
Delivery Driver
03.2022 - 11.2022
Job overview
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Verified orders prior to completing deliveries to avoid customer complaints.
Spring Hill Farms
Chicken House Worker
08.2021 - 03.2022
Job overview
- Reduced mortality rates by implementing effective predator control measures and providing proper shelter for chickens.
- Maximized egg production through close monitoring of laying habits and adjusting nesting conditions accordingly.
- Optimized feed conversion rates through monitoring and adjusting feeding schedules for various growth stages.
- Safeguarded animal welfare by promptly addressing any signs of illness or injury among the flock.
- Increased production efficiency with regular equipment maintenance and timely repairs.
- Maintained proper chicken house temperature and ventilation.
- Loaded poultry on trucks for transfer to processing plants.
Taco Bell
Service and Food Champion
07.2020 - 08.2021
Job overview
- Oversaw cleanliness and organization of workspaces, adhering to food safety standards.
- Expedited order processing by effectively multitasking and prioritizing tasks.
- Coordinated with kitchen staff for efficient ticket time management during busy periods.
- Cultivated a supportive culture by demonstrating professionalism and commitment.
Education
Epic Charter SchoolOklahoma City, OK
High School Diploma
05.2022
Skills
- Restroom maintenance
- Kitchen cleaning
- Complex Problem-solving
- Teamwork
- Customer service
- Multitasking and organization
- Cleaning and organizing
- Customer service-focused
- Detail-oriented
Timeline
House Cleaner Assistant
Nicole Tillery
09.2024 - Current
Shift Leader
Taco Bell
03.2024 - 09.2024
House Cleaner Assistant
Nicole Tillery
07.2023 - 03.2024
Shift Leader
Taco Bell
11.2022 - 07.2023
Delivery Driver
DoorDash
03.2022 - 11.2022
Chicken House Worker
Spring Hill Farms
08.2021 - 03.2022
Service and Food Champion
Taco Bell
07.2020 - 08.2021
Epic Charter School
High School Diploma
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