Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reece Nel

Olathe,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Game Master, MOD

Enterlocked Escape Rooms
11.2019 - 12.2023
  • Enhanced player experience by creating immersive storylines and engaging game content.
  • Collaborated with other Game Masters to maintain consistent rule enforcement.
  • Analyzed player feedback to identify areas for improvement in overall gaming experience.
  • Watched guests closely to maintain current understanding of gameplay.
  • Explained company policies, game rules and safety requirements.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Kept game and party rooms clean and neat for next guests.
  • Mentored newly hired and junior Game Masters in office and departmental policies and procedures.

Manager of Operations

Cultivation Food Hall
07.2021 - 07.2023
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.

Manager on Duty

Cultivation Food Hall
06.2020 - 07.2021
  • Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
  • Improved team productivity by implementing efficient scheduling and task delegation processes.
  • Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
  • Ensured compliance with company policies, industry regulations, and safety standards by conducting regular audits and providing necessary training to employees.
  • Developed comprehensive reports for senior management, highlighting key performance metrics and areas for improvement.
  • Provided customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
  • Implemented cost-saving measures through careful budget planning and expense analysis to maximize profitability.
  • Mentored junior team members for career development, offering ongoing guidance on goal setting, skill-building, and performance improvement strategies.
  • Proactively identified potential issues within the workplace, taking corrective actions to maintain seamless operations at all times.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.

Support and Data Entry

Treasury Financial Risk Management Solutions
01.2012 - 05.2019
  • Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.
  • Improved data accuracy by meticulously verifying and correcting information during entry.
  • Upheld a high level of customer satisfaction through timely resolution of inquiries related to entered data.
  • Reported to Outsourced Middle Office Risk Manager
  • Created the start of day exposure report for the treasury office.

Junior Draftsman

Resonant Solutions
01.2009 - 11.2011
  • Enhanced drafting accuracy by meticulously reviewing and revising technical drawings.
  • Improved team productivity by providing timely drafting support for multiple projects simultaneously.
  • Contributed to successful project completion by maintaining clear communication with team members and clients.
  • Delivered high-quality drafts on time, ensuring client satisfaction and repeat business.
  • Increased drawing consistency across the team by implementing standardized drafting techniques and best practices.
  • Assisted in reducing design errors by conducting thorough quality checks on all drafts before submission.
  • Utilized advanced CAD software to create accurate drawings for client presentations.
  • Consistently met strict deadlines under pressure while maintaining attention to detail, contributing to overall team success.
  • Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
  • Calculated dimensions and allowances with accurate precision for project specifications.
  • Used computer-aided design software to prepare blueprints and schematics.

Education

Diploma - Mechanical Drafting Technology

Professional Drafting Services
Johannesburg, South Africa

National Diploma - Mechanical Engineering

University of Johannesburg
Johannesburg, South Africa
12.2018

Skills

  • Customer Relations
  • Attention to Detail
  • Problem Solving
  • Staff Training
  • Inventory Control
  • Team Leadership
  • Quality Assurance
  • Schedule Management
  • Data Management

Timeline

Manager of Operations

Cultivation Food Hall
07.2021 - 07.2023

Manager on Duty

Cultivation Food Hall
06.2020 - 07.2021

Game Master, MOD

Enterlocked Escape Rooms
11.2019 - 12.2023

Support and Data Entry

Treasury Financial Risk Management Solutions
01.2012 - 05.2019

Junior Draftsman

Resonant Solutions
01.2009 - 11.2011

Diploma - Mechanical Drafting Technology

Professional Drafting Services

National Diploma - Mechanical Engineering

University of Johannesburg

Similar Profiles

CREATE PROFILE
Reece Nel