Reece Roth
Denver,CO
Summary
Accomplished Motor Technician with a proven track record at Peak Kia Littleton / Denver, excelling in engine repair and demonstrating a strong work ethic. Expert in enhancing vehicle performance and customer satisfaction by leveraging skills in drivetrain components and effective communication. Achieved consistent customer loyalty through high-quality repairs and service advice, surpassing sales targets. I am an Organized technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
3
3
years of professional experience
Work History
MotorTechnician
Peak Kia Littleton / Denver
01.2023 - Current
- Contributed to a safe working environment by adhering to safety protocols and maintaining clean workspaces.
- Collaborated with team members to complete complex repairs, ensuring high-quality results.
- Streamlined repair processes by implementing efficient workflow strategies and improving time management skills, with over 20 kia motors a month.
- Provided valuable input during team meetings, offering suggestions for process improvements or new equipment investments.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Stayed current with industry trends, participating in ongoing training programs for professional development.
- Ensured high-quality customer experiences by carefully listening to their concerns and addressing them effectively throughout the repair process.
- Improved vehicle performance by diagnosing and repairing various mechanical and electrical issues.
- Consistently met deadlines for repair work, prioritizing tasks based on urgency and client needs.
- Solved challenging automotive problems using advanced troubleshooting techniques, resulting in effective repairs.
Service Advisor
Roos Only
02.2022 - 08.2022
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Provided exceptional customer service, resolving complaints diplomatically and efficiently.
- Maintained up-to-date knowledge of product and service changes.
Cashier
Walgreens
03.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Automotive Technology
Arapahoe Community College
Littleton, CO2023
High School Diploma -
Heritage High School
Littleton, CO2022
Skills
- Engine repair
- Suspension Systems
- Fluid Services
- Drivetrain Components
- Fuel systems
- Manual transmissions
- Turbochargers
- Radiator Repair
- Transfer Cases
- Engine Performance
- Strong Work Ethic
- Replacing parts
Timeline
MotorTechnician
Peak Kia Littleton / Denver
01.2023 - Current
Service Advisor
Roos Only
02.2022 - 08.2022
Cashier
Walgreens
03.2021 - 05.2022
No Degree - Automotive Technology
Arapahoe Community College
High School Diploma -
Heritage High School
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