Reece Scrivner
Paso Robles,CA
Summary
A determined and focused young lady who inspires to better her own life as well as others on a daily basis. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
5
5
years of professional experience
Work History
Admissions Coordinator
Executive Recovery Group
Encino , California
08.2024 - Current
- Carried out preliminary evaluations to confirm readiness for intervention.
- Conducted verification of patient insurance coverage and addressed financial concerns.
- Proficiently leveraged a comprehensive understanding of treatment modalities to justify the facility's offerings.
- Nurtured trust through strong client relationships to guide clients towards our services.
Case Manager
El Camino Homeless Organization
Atascadero, California
10.2023 - 08.2024
- Monitored client progress through regular follow-ups and case reviews.
- Assisted individuals with eligibility for available benefits.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Utilized case management software and databases for efficient information tracking.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Handled over 20 client cases concurrently with success.
Store Manager
Starbucks
Paso Robles, CA
11.2021 - 10.2023
- Built and developed an effective team. Provided continuous coaching to build the next leaders in our district
- Analyzed store metrics to grow the business
- Processed payroll
- Built and maintained strong working relationships with my employees, that lead to high retention rates
- Put new systems in place to meet cleanliness standards, while coaching to food safety behaviors
- Monitored employee performance and identified performance gaps for corrective action
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service
- Built effective schedules that met business demands
- Role modeled and coached to behavior that lead to high customer retnention
Assistant Store Manager
Starbucks
Paso Robles, CA
06.2021 - 11.2021
- Coached and developed employees to standard to create an excellent customer experience.
- Led team in planning, implementation and execution of operating initiatives to streamline business effectiveness.
- Interviewed job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Scheduled staff to assign employee shifts according to business needs.
Shift Supervisor
Starbucks
Atascadero, CA
10.2019 - 05.2021
- Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
- Trained partners in effective work procedures and performance strategies to optimize operations.
- Collaborated with partners to improve performance and implement training updates.
- Assisted upper management with daily operations to meet standards of service and quality.
- Empowered partners to reach their full potential.
Skills
- Adaptable Learning Attitude
- Driven Professional
- Performance improvements
- Effective Schedule Management
- Workforce Retention
- Customer Loyalty Strategies
- Workforce Development
- Adaptable Problem Solver
- Inventory management
- Point of sale systems
Timeline
Admissions Coordinator
Executive Recovery Group
08.2024 - Current
Case Manager
El Camino Homeless Organization
10.2023 - 08.2024
Store Manager
Starbucks
11.2021 - 10.2023
Assistant Store Manager
Starbucks
06.2021 - 11.2021
Shift Supervisor
Starbucks
10.2019 - 05.2021
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