Reed Abbot
Harbor Springs,MI
Summary
Results-driven Boat & Yacht Sales Associate with a strong focus on safety compliance and client satisfaction. Skilled in creating unique customer experiences and maintaining brand integrity, contributing to long-term client relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Boat & Yacht Sales/ Demo Captain
Irish Boat Shop
Harbor Springs, Michigan
05.2025 - Current
- Drove high-ticket sales by understanding customer needs and matching them with suitable boats.
- Conducted hands-on product demonstrations to enhance customer confidence and satisfaction.
- Performed on-water demonstrations as a USCG-licensed captain, ensuring compliance with Coast Guard standards.
- Maintained brand-new vessels in pristine condition while ensuring safe operations and docking.
- Represented company as brand ambassador on water, fostering strong brand impressions and customer trust.
Boat Sales Associate
Tommys Boats
Walloon Lake , MI
05.2024 - 05.2025
- Cultivated long-term client relationships through proactive post-sale follow-up, ensuring customer satisfaction, and repeat business.
- Facilitated a seamless and enjoyable boat-buying journey for all leads by leveraging strong product knowledge, and excellent problem-solving skills.
- Created unique experiences for customers, going above and beyond by offering after-hour demos and being available during all hours if any questions arise.
Sales and Marketing Representative
LABR Technologies
Kalamazoo, MI
08.2022 - 05.2023
- Spearheaded on-campus initiatives to drive the adoption of LABR Technologies, a gig-work platform, by coordinating job opportunities and managing local outreach efforts.
- Served as the primary point of contact for users, enhancing engagement, and facilitating successful job placements by providing direct support and guidance.
Education
Bachelor of Science - Aviation Management & Operations
Western Michigan University
Kalamazoo, MI04-2024
Skills
- Customer relationship management
- High-ticket sales
- Product demonstration
- Safety compliance
- Client engagement
- Time management
- Problem solving
- Communication skills
Certification
- USCG licensed captain
Timeline
Boat & Yacht Sales/ Demo Captain
Irish Boat Shop
05.2025 - Current
Boat Sales Associate
Tommys Boats
05.2024 - 05.2025
Sales and Marketing Representative
LABR Technologies
08.2022 - 05.2023
Bachelor of Science - Aviation Management & Operations
Western Michigan University
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