Summary
Overview
Work History
Education
Skills
Timeline
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Nayveon Reed

Newark,CALIFORINA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

6
6
years of professional experience

Work History

Sales Associate

Nike
06.2022 - Current
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Nike Factory Store
10.2020 - 04.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Construction Worker

Califronia Building Solutions
10.2019 - 05.2020
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Operated power equipment to move materials and promote job efficiency.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.

Kids Activities Supervisor

Make Me A Pro Sports
02.2018 - 08.2019
  • Helped staff customize plans for specific groups based on age or ability level.
  • Empowered workers to independently handle common issues and maintain strict safety standards.
  • Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
  • Coordinated supply orders, storage and distribution for program.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems that happened with kinds and , evaluate solutions and make decisions.

Education

Currently In School -

Las Positas College
Livermore, CA
09.2023

High School Diploma -

Newark Memorial High School
Newark, CA
06.2021

Skills

  • Customer Service
  • Money Handling
  • Dispute Mediation
  • Sales Expertise
  • Time Management
  • Social Perceptiveness
  • Teamwork and Collaboration

Timeline

Sales Associate

Nike
06.2022 - Current

Sales Associate

Nike Factory Store
10.2020 - 04.2021

Construction Worker

Califronia Building Solutions
10.2019 - 05.2020

Kids Activities Supervisor

Make Me A Pro Sports
02.2018 - 08.2019

Currently In School -

Las Positas College

High School Diploma -

Newark Memorial High School

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Nayveon Reed