George Price
Fort Lauderdale,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Meticulous Costume Designer driven to produce authentic designs for historical periods and highly creative looks for specialty projects. Created exceptional designs for productions and earned industry recognition for quality of work. Strong creative vision and superb technical skills enabled notable achievements.
Overview
6
6
years of professional experience
Work History
Costume Designer
The Ballet Memphis
08.2022 - 12.2023
- Created visually appealing character styles that married story with director vision.
- Designed new patterns for special genre and story requirements.
- Developed entire looks encompassing garments, makeup, and wigs.
- Sewed full outfits for use by main actors and extras.
- Clearly communicated design revisions to members of fashion design team.
- Completed alterations to existing outfits to fit specific body sizes and types.
- Sketched artistic and fresh designs for consideration.
- Took up and let down hems to shorten or lengthen garment parts.
- Organized samples according to daily shooting schedule.
Guest Services Supervisor
Hotel Napolean
04.2020 - 08.2022
- Set and managed policies for concierge services and guest relations.
- Trained junior team members in customer service strategies and property policies.
- Maintained high employee satisfaction and performance with hands-on and collaborative style.
- Reviewed upcoming events and planned for expected challenges.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Streamlined operational processes to maximize efficiency and customer satisfaction.
Customer Service Representative
Delaware North
02.2018 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Processed customer service orders promptly to increase customer satisfaction.
Education
Associate of Science - Fashion Design
The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL12.2014
High School Diploma -
Central High School
Memphis, TN05.2012
Skills
- Vendor Relations
- Digital Illustration
- Customer Satisfaction
- Sales Techniques
- Reading Comprehension
- Critical Thinking
- Design Management
- Superior Communication Skills
- Customer Relations
- Garment Fittings
- Tailoring and Accessorizing
- Pop Culture Knowledge
- Pattern Design
- Trend Forecasting
- Costume Design
- Retail Sales Customer Service
Languages
English
Native or Bilingual
Timeline
Costume Designer
The Ballet Memphis
08.2022 - 12.2023
Guest Services Supervisor
Hotel Napolean
04.2020 - 08.2022
Customer Service Representative
Delaware North
02.2018 - 03.2020
Associate of Science - Fashion Design
The Art Institute of Fort Lauderdale Inc
High School Diploma -
Central High School
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