Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic
Reed Seabase

Reed Seabase

Traverse City

Summary


I am a motivated college student with strong leadership, communication, and customer service experience. I developed many of my leadership skills through competitive athletics, where I held captain roles and learned accountability, teamwork, and discipline. Alongside this, I bring hands-on work experience from self-employment, managing scheduling, customer communication, and a variety of service-based tasks. I have also worked in customer-facing roles that required professionalism and problem-solving with people of all ages. Currently, I work at State Farm, where I conduct outbound calls and help clients understand insurance coverage options that fit their individual situations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Self Employed Handy Man Service

05.2023 - 12.2025
  • Operated various hand tools, power tools, and specialized equipment safely while executing assigned tasks efficiently.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong problem-solving skills in diagnosing issues quickly and implementing effective solutions.

Life and Health Insurance Producer

Devin Graham State Farm
04.2025 - 08.2025
  • Developed comprehensive insurance plans tailored to client needs.
  • Conducted thorough risk assessments to identify coverage gaps.
  • Educated clients on policy options, enhancing informed decision-making.
  • Built and maintained strong client relationships through effective communication.

Insurance Customer Service Representative

TJ Hoes State Farm
11.2023 - 06.2024
  • Collaborated with team members to streamline processes, improving overall service delivery.
  • Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.

Retail Sales Associate

Mt. Holiday
11.2021 - 03.2022
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent winter experiences.

Retail Sales Associate

Aussie Watersports
05.2021 - 09.2021
  • Collaborated with team members to meet daily sales goals.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

Bachelors in Business Leadership And Marketing -

Alma College
Alma, MI
04-2027

High School Diploma -

Traverse City Central
Traverse City, MI
06-2023

Skills

  • Insurance products
  • Social skills
  • Dependable and responsible
  • Critical thinking

Accomplishments

Leadership & Athletic Accomplishments

  • While at Traverse City Central I was named a Two-year team captain in both varsity baseball and football, demonstrating leadership, communication, and accountability
  • All-State selection in both baseball and football; conference player of the year senior year Football (Saginaw Valley Conference)
  • Recipient of my High Schools spirit and leadership award for positive influence and engagement within the school community
  • Executive board member of the Student Athletic Leadership Organization (SALO). I lead a group and Participated in community service projects while in High School
  • Volunteered at local elementary schools and supported smaller student organizations
  • So Far in my time at Alma College, I've been named a Captain Freshman, which has given me the role of leadership early on in my college career

Work & Professional Experience

  • Self-employed (4+ years)
  • Operated an independent service business performing landscaping, power washing, gutter cleaning, and general labor
  • Managed scheduling, customer communication, pricing, and job execution independently
  • Developed strong time management, reliability, and customer service skills
  • Aussie Watersports
  • Primary employee responsible for delivering boats and trailers
  • Trusted for advanced trailer-handling skills and professional customer interaction at age 16
  • Represented the company directly with customers during deliveries
  • Mt. Holiday – Tubing Operations
  • Led work crews multiple shifts per week during peak season
  • Interacted daily with families and young children in a fast-paced environment
  • Frequently recognized by management for professionalism, leadership, and customer service
  • State Farm
  • Conducted outbound cold calls to prospective clients, regularly working outside my comfort zone
  • Explained insurance products and coverage options to individuals 2–3 times my age
  • Built trust through confident communication and problem-solving
  • Assisted clients in selecting coverage tailored to their personal situations

Certification

Life and Health Insurance Producer

Interests

  • Football, baseball, and golf
  • Passion for hunting and spending time outdoors
  • Fitness and weight training
  • Social engagement and teamwork

Timeline

Life and Health Insurance Producer

Devin Graham State Farm
04.2025 - 08.2025

Insurance Customer Service Representative

TJ Hoes State Farm
11.2023 - 06.2024

Self Employed Handy Man Service

05.2023 - 12.2025

Retail Sales Associate

Mt. Holiday
11.2021 - 03.2022

Retail Sales Associate

Aussie Watersports
05.2021 - 09.2021

Bachelors in Business Leadership And Marketing -

Alma College

High School Diploma -

Traverse City Central