Led engaging and informative tours for prospective students and their families, providing detailed information about campus facilities, academic programs, and student life.
Developed strong public speaking skills and the ability to present information clearly and confidently to diverse groups.
Coordinated with team members and managed time effectively to ensure all aspects of the tour and related events ran smoothly.
Manager
STATION 24
Flat Rock, MI
04.2021 - Current
Trained numerous new employees on proper tasks, policies, and problem-solving techniques.
Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
Managed daily operations, including scheduling and budgeting, exhibiting excellent multitasking capabilities.
Monitored team productivity and performance to support goals.
Coached and motivated team, driving sales, and delivering exceptional customer service.
Resolved conflicts between team members promptly, using sound judgment based on company policies.
Education
Bachelor of Arts - Biology, Pre-med
Miami University
Oxford, OH
05-2027
Oscar A. Carlson High School
Gibraltar, MI
06.2023
Affiliations
Presented at the International science symposium- 2019
Honors throughout freshman-senior years of High School
Global Medical Brigades- Traveled to Panama City, Panama to work in a free clinic in communities that do not have access to healthcare- 2024
President of an organization that worked closely with cognitively impaired students and raised over 5,000 dollars for special olympics- 2021-2023
President of an organization that works along my city board presenting ideas and going to conferences to earn more money for my school district- 2021-2023
Associate Director of Development, Corporate and Foundation Relations at Miami UniversityAssociate Director of Development, Corporate and Foundation Relations at Miami University