Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Timeline
Generic

Reem Abdulrahman

San Antonio,TX

Summary

Versatile administrative specialist with a background in both customer service and office administration. Possessing extensive experience in managing diverse administrative tasks and providing exceptional customer support,I adeptly handle a range of responsibilities, from scheduling appointments to resolving customer inquiries. My proficiency in office software and ability to adapt to evolving priorities make me a valuable asset in any administrative role.Committed to delivering high-quality work and adaptable to meet the diverse needs of the position. Proficient in communication and computers. Strong willingness to learn. Fluency In English, Arabic, and Turkish.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Baklava Bakery
07.2020 - Current
  • Responsible for providing leadership and key support to managerial operations, overseeing administrative tasks, coordinating workflow while maintaining a friendly environment of one of the most culturally diverse restaurants in San Antonio.

Advisor Assistant

San Antonio College
10.2021 - 01.2023
  • As an advisor assistant, I played a pivotal role in supporting students by addressing their needs and concerns effectively. From scheduling appointments to coordinating follow-ups, I ensured seamless communication and assistance throughout the registration process. By actively engaging with students, I facilitated a supportive environment conducive to their academic success. Utilizing strong organizational skills, I managed calendars efficiently, prioritizing student appointments and deadlines. Through personalized attention and diligent follow-up, I contributed to enhancing student satisfaction and retention rates within the academic institution.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Care Provider

A Plus Family Care
12.2019 - 08.2021
  • Special assignment to care for a young patient recovering from surgeries while parents continued employment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Organized medication and provided reminders according to schedule.
  • Reduced patient anxiety and stress through effective communication and active listening skills.
  • Arranged transportation and accompanied patients to doctors' offices and errands.

Education

Associates Degree in Applied Sciences -

San Antonio College
San Antonio, TX

Clinical Medical Assistant Certification -

National Healthcare Association (NHA)

Phlebotomy Technician Certification -

NHA

Clinical Medical Assistant Program -

Career Academy of Training
San Antonio, TX

Phlebotomy Technician Program -

Career Academy of Training
San Antonio, TX

Basic Life Support -

American Red Cross (ARC)
San Antonio, TX
11.2023

Certified Nurse Aide Training Program -

Yates Health Career Institute
San Antonio, TX
01.2020

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge

References


  • Victoria Contreras, Instructor, Career Academy of Training, 210.932.6662, VC855800@gmail.com
  • Anne Englert, Advisor, Restore Education, 210.445.3333, Anne@RestoreEducation.org
  • Katherine Kelley, Manager, Restore Education, 210.793.0686, kkelley@restoreeducation.org

Hobbies and Interests

  • Cooking
  • Playing board games
  • Spending time with friends and family
  • Journaling

Timeline

Advisor Assistant

San Antonio College
10.2021 - 01.2023

Assistant Manager

Baklava Bakery
07.2020 - Current

Care Provider

A Plus Family Care
12.2019 - 08.2021

Associates Degree in Applied Sciences -

San Antonio College

Clinical Medical Assistant Certification -

National Healthcare Association (NHA)

Phlebotomy Technician Certification -

NHA

Clinical Medical Assistant Program -

Career Academy of Training

Phlebotomy Technician Program -

Career Academy of Training

Basic Life Support -

American Red Cross (ARC)

Certified Nurse Aide Training Program -

Yates Health Career Institute

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Reem Abdulrahman