Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reem Daoud

East Weymouth,MA

Summary

Orderly and committed multilingual administrative professional offering solid skills in customer relations and resilience to handle challenges of fast-pace environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Volt Workforce Solutions- RTX
Waltham, MA
02.2021 - Current
  • Calendar Management: Partner with 2 executives to efficiently manage their calendars. Includes scheduling meetings with precision and producing a concise and well-organized calendar
  • Travel Planning and Arrangements: Plan and book travel, includes researching options with travel partner, sourcing restaurants as needed, booking transport and making other arrangements
  • Meeting Coordination & Management: Handle room bookings, technology logistics and food orders for team meetings. Assemble and manage meeting presentations through Zoom (as needed)
  • Trusted Liaison: Communicate with a broad range of RTX professionals, external partners, and prospective employees on behalf of the department. Handle confidential information and interactions with sensitivity
  • Expense Management: Process expense reports on behalf of executives and provide ad hoc support as needed. Manage Multi Taxation calendar
  • Activity Reporting: Create and manage weekly/monthly/quarterly COE reports. Collect inputs and synthesize for Executives to efficiently flow down information
  • Document Maintenance: Maintain communications distributions lists
  • Event, Project Management Support: Manage logistics for key engagement events such as All Halls, skip level meetings, regular staff meetings, or other key internal events for Executive's direct reports (i.e., offsite leadership meetings). Participate in special projects, embrace and execute any and all other duties as required or assigned.
  • Backup Support: Provide backup & coverage as necessary

Canvasing, Quality Control Leader & Enumerator

US Census Bureau
Quincy, MA
06.2019 - 02.2021
  • Executed field operations, paper audits and training, protocols
  • Handled field assignments, tracking and quality control for Census 2020
  • Supervised a team of 10 Census field staff

Administrative Coordinator & HR Manager

SYNERGY HomeCare
Westwood, MA
10.2016 - 09.2020
  • Performed all office manager responsibilities, file, maintenance, and employee data
  • Reviewed resumes, conducted reference checks for all new hires, conducted new hire orientation and collected all HR compliance, documents, I-9, state and federal tax information as well as bank information for direct deposit
  • Utilize Zoom and other online platforms for hiring during the pandemic
  • Assess needs of incoming clients, evaluated, care, plan, effectiveness, coordinated, and collaborated with medical team
  • Organize staffing for clients, using internal database, familiarize caregivers with client needs, monitor, schedule, shifts, followed up with late alerts
  • Maintain client information, database, inclusive, sensitive information involved in medical diagnosis and conditions
  • Conducted quality assurance calls, performance evaluations and visits to clients to ensure best practices

Child Nutrition Coordinator

Boston Public Schools
Boston, MA
01.1999 - 06.2007
  • Supervised and coordinated food service programs for 25+ schools
  • Reviewed sites for inspections of food, preparation, safety, and sanitation
  • Supervised 25 managers, 45+ food service assistants regarding metrics for food, preparation and safety
  • Responsible for budget and reconciliation of balance sheets in accordance with USDA mandates
  • Hired new employees, prepared, work schedules, trained and conducted performance evaluations
  • Performed nutrient analysis on menus to abide by USDA guidelines, conducted health fairs, supervised 10 intern rotations monthly

Education

Bachelor of Science - Human Resource Development

University of Rhode Island
Kingston, RI
05-1996

Skills

  • Experience working for a large, complex organization
  • Multilingual
  • Ability to work in a dynamic, fast paced environment independently and with a team across multiple locations and departments
  • Past history of working gracefully under pressure with little to no supervision
  • Strong experience with heavy calendar management and supporting large volume of incoming e-mails
  • Knowledgeable with managing travel; booking flights, restaurant, hotel, etc
  • Familiarity with digital collaboration tools and video/virtual conferencing platforms
  • Tech savvy – proficient with Microsoft office suite (PowerPoint, Excel, Outlook)
  • Self-motivated team player with desire and drive to learn and grow
  • Outstanding interpersonal and customer service skills
  • Excellent prioritization and organizational skills, able to solve/come up with quick solutions to unforeseen circumstances
  • Forward thinker with proactive mindset and attention to detail
  • Follows directions thoroughly and maintains confidentiality of any company sensitive information
  • Ability to successfully manage workload while addressing numerous interruptions and unforeseen events

Languages

Arabic
Native/ Bilingual
French
Elementary

Timeline

Administrative Assistant

Volt Workforce Solutions- RTX
02.2021 - Current

Canvasing, Quality Control Leader & Enumerator

US Census Bureau
06.2019 - 02.2021

Administrative Coordinator & HR Manager

SYNERGY HomeCare
10.2016 - 09.2020

Child Nutrition Coordinator

Boston Public Schools
01.1999 - 06.2007

Bachelor of Science - Human Resource Development

University of Rhode Island

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Reem Daoud