Reem Fallatah
Davenport,FL
Summary
I am a diligent worker and a fast learner. I adapt to my environment and use problem solving skills in my everyday life. People are comfortable around me as a result of my communication skills.
Offering strong understanding of behavioral principles and commitment to learning and growing within field. Contributes ability to quickly grasp new concepts and apply ABA practices effectively. Ready to use and develop skills in implementing behavior plans and monitoring progress in RBT role.
Personable and patient with solid foundation in behavioral principles and therapeutic techniques. Knowledge of Applied Behavior Analysis (ABA) practices and data collection, with skills in implementing behavior intervention plans and documenting progress. Committed to making positive impact on clients' lives by fostering growth and development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RBT
Behavioral Innovations
10.2023 - 01.2024
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
- Promoted socialization and peer interaction with group activities and play-based learning.
- Maintained a safe, structured learning environment conducive to the individual success of each client.
- Increased independence in daily living tasks by providing consistent skill development support.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Communicated effectively with multidisciplinary teams including speech therapists, occupational therapists, and educators for holistic client support.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Adhered to ethical guidelines outlined by the Behavior Analyst Certification Board, ensuring quality care delivery across all cases.
- Worked as part of collaborative team to address changing needs of children and families.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Treated clients and families with respect and dignity.
- Supported patient confidentiality in accordance with HIPAA regulations.
Sales Associate
DD's Discount
02.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Team Member
Whataburger
02.2021 - 03.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
Administrative Assistant
Interactive College of Technology
06.2018 - 08.2018
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Highschool Diploma -
Terry Highschool
05-2018
Skills
- ADAPTABLE TO TECHNOLOGIES
- MULTITASKING
- TYPING
- CUSTOMER INTERACTIONS
- Positive attitude
- Problem-solving skills
- Clear communication
- Collaboration and teamwork
- Reinforcement strategies
- Behavior reduction strategies
- Workplace safety
- Discrete trial training
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Basic Life Support Certification (BLS)
Timeline
RBT
Behavioral Innovations
10.2023 - 01.2024
Sales Associate
DD's Discount
02.2023 - 10.2023
Team Member
Whataburger
02.2021 - 03.2022
Administrative Assistant
Interactive College of Technology
06.2018 - 08.2018
Highschool Diploma -
Terry Highschool
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