Reem Hasan
Raleigh,NC
Summary
Overview
7
7
years of professional experience
Work History
Communications and Marketing Intern
Campus Enterprises
08.2024 - Current
- Written and published student features highlighting student employees at North Carolina State University.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
Barista
Press Coffee
06.2024 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Assistant Manager
Waterbean coffee
02.2022 - 08.2023
- Managerial duties include making the schedule, setting up displays, and ordering supplies
- Addressing and resolving various customer questions and concerns
- Ensure customers are satisfied with the level of service offered
- Made a variety of espresso-based drinks, smoothies, and teas
Tutor
Kumon
08.2017 - 03.2020
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Used variety of teaching methods to successfully help wide range of students.
- Assisted students in developing study skills and strategies.
- Provided constructive feedback on assignments, helping students improve their writing and problem-solving skills.
Education
Bachelor of Communication - Public Relations
North Carolina State University
Raleigh, NC12-2025
Associate of Arts -
Central Piedmont Community College
Charlotte, NC05-2023
Skills
- Teamwork
- Attention to detail
- Adaptability
- Press release writing
- Mailchimp
- New market research
- Strong verbal communication
Timeline
Communications and Marketing Intern
Campus Enterprises
08.2024 - Current
Barista
Press Coffee
06.2024 - Current
Assistant Manager
Waterbean coffee
02.2022 - 08.2023
Tutor
Kumon
08.2017 - 03.2020
Bachelor of Communication - Public Relations
North Carolina State University
Associate of Arts -
Central Piedmont Community College
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