Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Reem Irshid

Deerfield Beach,FL

Summary

Dedicated waitress specializing in cocktail service, recognized for delivering prompt and enthusiastic service. Proven track record of exceeding sales goals while upholding exceptional service standards. Expertise in customer engagement and efficiency contributes to a dynamic dining experience.

Overview

8
8
years of professional experience

Work History

Server

IPic Theaters
Boca Raton, FL
08.2022 - Current
  • Accurately took and processed orders for food and alcoholic beverages, verifying guest identification when necessary.
  • Coordinated food and drink orders for multiple tables in various cinemas, maintaining efficiency before their light turned red.
  • Brought wine and cocktail selections to tables; if they selected a wine bottle, I would uncork it and pour it for them.
  • Processed payments accurately and efficiently with POS system.
  • Supported team efficiency by making and running drinks for other servers during busy periods.
  • Assisted in bartending by pouring wine and crafting cocktail drinks.
  • Since Ipic is an upscale wine-and-dine theater, I would check up on guests around three times during the movie to ensure they were satisfied, offered dessert, or another round of drinks.
  • Stocked server areas with supplies before, during and after shifts.
  • Cleared away dirty dishes from tables after each course was finished.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Trained new hire servers on company policies and expectations.

Server, Bartender

Maggianos Little Italy
Boca Raton, FL
01.2019 - 08.2022
  • Recommended food and beverage choices based on guest preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Boosted customer purchases by effectively marketing various desserts, appetizers, and special drinks.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Used POS system to ring up customers and open and close tabs.
  • Displayed expertise in various liquors, wines, and beers available.
  • Measured and mixed drinks accurately.
  • Enhanced the bar's atmosphere through positive and frequent customer interactions.
  • Ensured well-stocked work areas efficiently.
  • Assisted bartenders effectively, maintaining smooth operations during busy periods.
  • Removed, cleaned, and polished glasses.
  • Studied bartenders to learn recipes for different mixed cocktails.

Optometric Technician

West Boca Eye Center
Boca Raton, FL
02.2017 - 12.2020
  • Analyzed chart in preparation of patient engagement to review diagnostic testing, photos and preventive measures needed.
  • Communicated with patients to obtain and document medical histories.
  • Conducted comprehensive pre-test procedures, including visual acuity, color vision, pressure tests, and auto-refraction.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Dilated patients' eyes as instructed by the doctor or based on their medical chart.

Education

High School Diploma -

Monarch High School
Coconut Creek, FL

Associate of Science -

Florida Atlantic University
Boca Raton, FL

Skills

  • Exceptional customer service
  • Strong work ethic
  • High volume dining
  • Positive guest interactions
  • Positive Attitude

Languages

Spanish
Professional

Timeline

Server

IPic Theaters
08.2022 - Current

Server, Bartender

Maggianos Little Italy
01.2019 - 08.2022

Optometric Technician

West Boca Eye Center
02.2017 - 12.2020

High School Diploma -

Monarch High School

Associate of Science -

Florida Atlantic University

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Reem Irshid