Reem Sabe Abu Lebdeh
Newark,USA
Summary
An experienced pharmacist with 17+ years of experience in the field, having progressed from a staff pharmacist to a pharmacy manager across multiple facilities. Well-versed in managing daily operations, optimizing workflow, and ensuring regulatory compliance, paired with a knack for demonstrating excellent communication skills and building relationships with patients, healthcare providers, and stakeholders. Dedicated to providing the highest quality of patient care for improved patient outcomes and satisfaction. Seeks a challenging job role that will allow me to enhance my career and utilize my skills and experience to the fullest.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
CVScaremark
Alameda, CA
01.2015 - Current
- Supervises prescriptions production and quality verification and Ensures smooth workflow, demonstrated by achieving the 2nd highest workflow scorecard in the district
- Leads the patient care program, implementing a modified community pharmacy version of Medical Therapy Management (MTM), and conducting consultations with patients
- Curates action plans to improve store metrics, preparing for potential challenges, such as nearby pharmacy closures, new vaccines, increase in prescription volume, staffing challenges executing payroll, publishing employee schedules
- Inventory management, including handling, recalls, outside vendor ,warehouse returns, expired medications returns,and Complies with hazardous waste management, ensuring that hazardous materials are disposed of safely and according to regulatory requirements
- Regularly checks and resolves third-party rejections and drug-disease interactions, ensuring patient safety and avoiding medication errors
- Maintains regular consultations with doctors about new medications and drug interactions, and counsels' patients on the proper use of medications
- Supports employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Addresses customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Staff Pharmacist
Rite Aid Pharmacy
Tracy, California
08.2009 - 09.2014
Graduate and Intern Pharmacist
Rite Aid Pharmacy
West Hollywood, California
04.2006 - 07.2007
Marketing and Planning Supervisor
A.P.M pharmaceuticals
Amman, Jordan
06.2003 - 07.2004
Education
Master's Degree -
Medical Therapy Management
Certificate -
Diabetes Therapy Management
01-2021
Phram.D - Pharmaceutical Sciences
University of Jordan
Jordan 06-2001
Skills
- Team Leadership
- Organization Management
- Multi-Tasking
- Stress Management
- Problem-Solving
- Strategic Planning and Workflow Adaptation
- Compassionate
- Customer Service Excellence
- Medication Therapy Management
Certification
- Certificate in Medical Therapy Management, Present
- Certificate in Diabetes Medical Therapy Management, 2021
References
- Elaine Wong, Staff pharmacist
- Linda Wong, Staff Pharmacist
- Sharon Tong, Staff Pharmacist
Professionalattributes
- Ability to motivate and inspire the team to achieve organizational goals, provide guidance and mentorship, and foster a positive work culture
- Possess excellent communication skills to effectively communicate with patients, healthcare providers, and colleagues to prevent miscommunication
- Adept at analyzing data, identifying trends, and developing strategies that align with the organization's goals and objectives
- Open to new ideas, technologies, and techniques and be willing to attend conferences, seminars, and other training programs to enhance knowledge and skills
Timeline
Pharmacy Manager
CVScaremark
01.2015 - Current
Staff Pharmacist
Rite Aid Pharmacy
08.2009 - 09.2014
Graduate and Intern Pharmacist
Rite Aid Pharmacy
04.2006 - 07.2007
Marketing and Planning Supervisor
A.P.M pharmaceuticals
06.2003 - 07.2004
Master's Degree -
Medical Therapy Management
Certificate -
Diabetes Therapy Management
Phram.D - Pharmaceutical Sciences
University of Jordan