Reena Mistry
Pawtucket,RI
Summary
Proficient self-driven licensed Esthetician with previous experience in customer service and Spa operations for 12 years. Seeking a position as an Esthetician where I can utilize my skills in skincare and customer engagement to contribute to client satisfaction, product sales, and overall business success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Threading Technician
Threading Queen
05.2018 - 11.2023
- Performed all facial threading procedures and brow tinting.
- Resolved customer complaints and facilitated conflict resolutions.
- Rented a room to perform enzyme facials, body waxing, vagacials, classic eyelash extensions and body massages. (1yr)
- Organized the list of memberships on an excel spreadsheet for others to use.
Assistant Manager
I Thread & Lash Spa
11.2019 - 03.2021
- Managed the shop daily open to close and handled daily sales transactions.
- Performed threading services for 20-40 customers a day.
- Extensive experience in body wax, facials, and brow tinting.
- Trained and built professional relationship with employees to help reach their commission goals and work effectively providing customers with services.
- Increased the shop's membership sales by 50 percent with shop services and product sales.
Threading Technician
Salon Thread
05.2013 - 10.2015
- Performed facial hair removal.
- Assisted manager with daily spa operations, including opening and closing procedures while working in different locations.
- Advised clients on proper care for brow hair regrowth to perform the right eyebrow shaping for each client.
- Initiated body Henna tattoos service for weddings and events.
- Maintained relationships with customers and increased 30% membership sales.
Education
Licensed Esthetician
The Elizabeth Grady School of Esthetics & Massage Therapy
Medford, MA11.2021
Bachelor of Science - Business Administration
Johnson & Wales University
Providence, RI05.2017
Informational Technology And Customer Service
Year Up
Providence, RI07.2015
Skills
- Microsoft Office
- Interpersonal communication
- Multitasking abilities
- Sales & upselling
- Customer service
- Eyebrow threading
- Lash tint and lift
- Face and body Waxing
- Facials
- Microdermabrasions
- Classics Eyelash Extensions
- Facial and body massage
Certification
Esthetician
- Licensed Esthetician - [2021-2023]
- Certified Eyelash Extensions, Classic, Hybrid, Volume, Mega Volume - 2024
Timeline
Assistant Manager
I Thread & Lash Spa
11.2019 - 03.2021
Threading Technician
Threading Queen
05.2018 - 11.2023
Threading Technician
Salon Thread
05.2013 - 10.2015
Licensed Esthetician
The Elizabeth Grady School of Esthetics & Massage Therapy
Bachelor of Science - Business Administration
Johnson & Wales University
Informational Technology And Customer Service
Year Up
Esthetician
- Licensed Esthetician - [2021-2023]
- Certified Eyelash Extensions, Classic, Hybrid, Volume, Mega Volume - 2024
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