Reena Stone
Port Charlotte,FL
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bilingual Administrative Assistant
Audi Owings Mills
07.2017 - Current
- Administrative Assistance - Assist six managers with administrative work
- Inventory Manager - Making sure all inventory inbound and outbound is accurate and correct
- Sales Assistant - assisting all sales representative with paperwork and supplies needed
- Receptionist - receiving and dispatching calls throughout the dealership
- Supplies Co-ordinator - making sure the dealership has all supplies for everyone such as paper, toners etc
- Food Co-ordinator - ordering lunches for all employees every Saturday
Administrative Assistant
Hazeltines Nursery
07.2023 - 05.2024
- Irrigation Systems and managing this department is a very exciting opportunity
- I manage six technicians and I also do scheduling
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
High school diploma or GED - Business Studies
PrincessTown Senior Comprehensive School
07.1987
Skills
- Bilingual Spanish / English
- Administrative Experience
- Translation
- Microsoft Word
- Microsoft Powerpoint
- Insurance Verification
- Accounts Receivable
- Microsoft Outlook
- Office Management
- Documentation review
- Office experience
- Front desk
- Calendar management
- Typing
- Multi-line phone systems
- Data entry
- Phone etiquette
- Accounts Payable
- Personal Assistant Experience
- Accounting
- Bookkeeping
- Customer service
- Sales
- Negotiation
- Hospitality
- Purchasing
- Yardi
- Supervising experience
- Microsoft Excel
- Call center
- Interviewing
- Adobe Acrobat
- Clerical experience
- QuickBooks
- Leadership
- Medical terminology
- Dealership experience
- Recruiting
- HRIS
- Microsoft Office
- ATS
- Organizational skills
- Landscaping
- Social media management
- Fluent bilingualism
- Document translation
- Meeting coordination
- Computer skills
- Critical thinking
- Office administration
Certification
- CPR Certification
- Driver's License, 11/01/23, 07/01/29
- Certified Apartment Manager
Additional Information
Microsoft Word and Excel
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Awards
Million Dollar, 01/01/04, Sold 1.7 million dollars in apartments in 7 months.
Accomplishments
- Saved company $10000 per month in title costs.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Languages
Spanish
Full Professional
Timeline
Administrative Assistant
Hazeltines Nursery
07.2023 - 05.2024
Bilingual Administrative Assistant
Audi Owings Mills
07.2017 - Current
- CPR Certification
- Driver's License, 11/01/23, 07/01/29
- Certified Apartment Manager
High school diploma or GED - Business Studies
PrincessTown Senior Comprehensive School
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