Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reesa Miller

Austin,TX

Summary

Dynamic professional with a proven track record at Contentstack, excelling in customer experience strategy and relationship building. Adept at fostering collaboration and achieving goals, I effectively managed office operations and coordinated events, enhancing team productivity. My critical thinking and strategic planning skills drive success in fast-paced environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Experience Manager/Personal Assistant to the CEO

Contentstack
04.2024 - Current
  • Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
  • Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
  • Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
  • Responded proactively and positively to rapid change.
  • Accomplished multiple tasks within established timeframes.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Created Company Swag

Colorado Marketing Director

Hossley Embry Law Firm
01.2018 - 10.2020
  • Built strong relationships with industry professionals and influencers.
  • Developed comprehensive marketing plans in alignment with overall business goals and objectives.
  • Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.


Territory Sales Representative

Bubbletree Naturals
09.2015 - 03.2017
  • Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.
  • Enhanced product knowledge among customers by conducting informative presentations and demonstrations for over 80 supplement/herbal lines, holistic skincare, and sustainable clothing.
  • Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
  • Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
  • Organized trade shows exhibits to showcase company offerings, increasing brand awareness among industry professionals.

Supplement/Body Care Buyer

Whole Foods Market Inc
01.2000 - 09.2015
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Collaborated with internal departments to better understand needs and determine purchasing requirements.
  • Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
  • Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
  • Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
  • Execution of bi-weekly Promos and endcaps
  • Extensive Supplement/Herbal/Holistic Skincare Trainings

Education

Associate of Science - Nutrition Sciences

Tyler Junior College
Tyler, TX
05-1996

Skills

  • Customer experience strategy
  • Cross-functional teamwork
  • Critical thinking
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Complaint resolution
  • Payment processing
  • Appointment scheduling
  • Calendaring
  • Team leadership
  • Time management and Organization
  • Decision-making
  • Staff training and development
  • Goal setting
  • Strategic planning
  • Customer relationship management (CRM)
  • Swag Inventory and design of Company
  • Account Management
  • Effective Communication

Certification

Holistic Nutritionist-Energetic Health Institute, 2015


Timeline

Experience Manager/Personal Assistant to the CEO

Contentstack
04.2024 - Current

Colorado Marketing Director

Hossley Embry Law Firm
01.2018 - 10.2020

Territory Sales Representative

Bubbletree Naturals
09.2015 - 03.2017

Supplement/Body Care Buyer

Whole Foods Market Inc
01.2000 - 09.2015

Associate of Science - Nutrition Sciences

Tyler Junior College

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Reesa Miller