Reese Beeman

Worked closely with department VP in order to streamline and document ever-changing processes and tools.

• Assessed and implemented new tools and strategies in order to maximize employee workflows.
• Developed and implemented strategies to maximize customer satisfaction.
• Worked to increase profit by streamlining operations.
• Facilitated smooth collaboration between departments through clear communication channels.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Trained staff in using company tools, helping workforce to meet dynamic industry demands.
• Documented processes and workflows to create databases for employee training and daily use.

Contacted internet content creators and negotiated financial partnerships to present their content on Trusted Media's YouTube, Instagram, and Facebook sites. Worked with a global team operating 24/7 to ensure the newest and most popular viral content was acquired.

• Demonstrated exceptional attention to detail and problem-solving abilities in securing partnerships with viral content creators.
• Diligently pursued successful completion of client partnerships through repeated efforts, negotiations, and contact with potential creator partners.
• Increased brand awareness through creation of eye-catching social media profiles used to communicate with potential creator clients.

Product Manager - Encompass Medical Management Telehealth systems - Key team member in launching a new telehealth product. Directed team development and implementation of platform and conducted a marketing campaign aimed at enrolling new telehealth clients. Personally was responsible for all testing of operability and scalability.

• Client Support Director - Administered master executive administrative process or EAP that scheduled and logged service encounters between patients and healthcare providers. Created monthly reporting of logged encounters for client billing purposes. Personally created testing regimen to validate processes. Clients included individual doctors and therapists as well as some small clinics.
• Utilization and Outcome Director - Managed a web-based remediation system for patient utilization rewards and directed twice-weekly Webex conferences for EMM client Kaiser Permanente.
• Client Support Director - Maintained monthly, web-based patient utilization and outcomes reporting system for EMM client Avivia Medical - a division of Kaiser Permanente.
• Client Support Director / Data Analyst - Analyzed prescription cost data for EMM client Aetna Coach. Yearly health plan drug expenses were reduced by 24% after implementing recommended changes to patient practices in their Medicare Advantage program.
• Management of these projects/positions required developing proficient skills in many areas including but not limited to:
• Managing client expectations
• Building knowledge bases and other instructional materials for client use
• SQL database maintenance and management
• Constructing Visual Studio DTS packages for automation
• Creating and presenting client reports using Excel and Powerpoint
• Building and maintaining wide array of SQL queries and functions
  
• Using YAMM and Google analytics for marketing purposes

Owned and managed three salon businesses, residential property, and one five story office building. Oversaw remodeling for spaces and managed renters.

Facilities maintenance and management at all Austin, Texas locations, including upkeep, installation, and preventative maintenance of electrical, HVAC, and general carpentry. Oversaw two full remodels of Drafthouse theaters. Key manager for Alamo Drafthouse/Netflix Rolling Road Show. Responsible for onsite set up, organization, and presentation of mobile movie showings in locations all across the country.