Reese Chaplick
ocoee,FL
Summary
Dynamic hospitality professional with experience at Planet Smoothie, excelling in customer service and new hire training. Proven ability to enhance customer satisfaction through effective communication and adherence to food safety regulations. Skilled in cash register operation and multitasking, consistently ensuring a smooth and organized work environment during peak hours.
Overview
2
2
years of professional experience
Work History
Barista
Planet Smoothie
Winter Garden, FL
06.2024 - Current
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Operated cash registers to process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Performed opening and closing duties such as cleaning counters, restocking supplies.
Line Server
Fresh Kitchen
Winter Garden, FL
07.2023 - 05.2024
- Inspected dining room areas for cleanliness and organization prior to opening restaurant.
- Replenished condiments, silverware, napkins, cups. as needed throughout shift.
- Performed closing duties such as counting money in register drawers at end of shift.
- Followed proper cash handling procedures when accepting payment from customers.
- Evaluated customer satisfaction levels throughout shift by gathering feedback from customers.
- Adhered to all safety and sanitation regulations in the kitchen area.
- Communicated effectively with kitchen staff regarding customer allergies or dietary needs.
Education
High School Diploma -
West Orange High School
Winter Garden, FL05-2025
Skills
- Food safety regulations
- Cash register operation
- Hospitality and accommodation
- Multitasking and organization
- Product upselling
- New hire training
- Problem solving
Accomplishments
National honors society alum, from West Orange High School
Timeline
Barista
Planet Smoothie
06.2024 - Current
Line Server
Fresh Kitchen
07.2023 - 05.2024
High School Diploma -
West Orange High School
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