Reese Cunningham
Louisville
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
Work History
Froster
Nothing Bundt Cakes
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Guest Service Representative
Nothing Bundt Cakes
10.2023 - Current
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
Cashier
Freddy's Frozen Custard & Steakburgers
06.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Freddy's Frozen Custard & Steakburgers
06.2022 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Host
Moya's American Kitchen
06.2020 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Waitress
Moya's American Kitchen
06.2020 - 05.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
BBA - Business Management
University of Louisville
Louisville, KY04-2028
High School Diploma -
Louisville Male High School
Louisville, KY05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Salutatorian for the Class of 2024
I was selected amongst only 15 other students to represent the Salutatorian Class of 2024 which demonstrated that I had the second highest unweighted GPA among the other 240+ students in my graduating class.
Timeline
Froster
Nothing Bundt Cakes
10.2023 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2023 - Current
Cashier
Freddy's Frozen Custard & Steakburgers
06.2022 - 08.2023
Cook
Freddy's Frozen Custard & Steakburgers
06.2022 - 08.2023
Host
Moya's American Kitchen
06.2020 - 05.2022
Waitress
Moya's American Kitchen
06.2020 - 05.2022
BBA - Business Management
University of Louisville
High School Diploma -
Louisville Male High School
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