Skilled professional motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Overview
4
4
years of professional experience
Work History
Host
Pier 101 Resturant
Folly Beach, South Carolina
04.2024 - 08.2024
Greeted and seated guests in a friendly, efficient manner.
Managed reservation system to optimize seating arrangements.
Collaborated with kitchen staff to ensure timely service delivery.
Assisted guests with menu inquiries and recommendations.
Monitored dining area for cleanliness and guest satisfaction.
Handled guest complaints swiftly and professionally, ensuring resolution.
Trained new hosts on procedures and customer service standards.
Coordinated special events and large group bookings effectively.
Barista
Starbucks
Taylors, South Carolina
03.2020 - 09.2022
Prepared and served a variety of coffee beverages and teas.
Maintained cleanliness and organization of the coffee shop environment.
Assisted customers with menu selections and answered product inquiries.
Operated espresso machines and other coffee-making equipment efficiently.
Handled cash register transactions and processed customer payments accurately.
Collaborated with team members to ensure smooth store operations during peak hours.
Followed health and safety guidelines while preparing food and drinks.
Stocked inventory supplies to ensure availability of products for customers.