Summary
Overview
Work History
Education
Skills
Volunteer Experience
Clubs Activities
Timeline
Generic

Reese Felman

Pompano

Summary

Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.

Overview

9
9
years of professional experience

Work History

Bartender and server

The FORT Pickleball
Fort Lauderdale
09.2025 - Current
  • Achieved 95% of positive reviews through exceptional service and product knowledge.
  • Curated engaging drink menu to enhance customer experience, generating an additional 22% of overall bar sales.
  • Served customers in fast-paced environment, contributing to timely service and customer satisfaction.
  • Collaborated with team to maintain smooth operations during peak hours, enhancing overall service quality.

Server

Catch and Cut
Fort Lauderdale
04.2025 - 12.2025
  • Selected to serve guests in a high-end restaurant environment.
  • Applied extensive knowledge of wine varieties and pairings to enhance guest dining experiences.
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed food and beverage orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely meal delivery.

Bartender

IT! Italy Ristorante & Cafe & Bar
Fort Lauderdale
02.2025 - 04.2025

Provided exceptional service to patrons, fostering a welcoming atmosphere.

  • Served food and beverages promptly during peak hours, ensuring customer satisfaction.
  • Upheld cleanliness and organization of bar and dining areas, contributing to positive guest experiences.
  • Managed cash register operations, processing transactions accurately and promptly.

Bartending

Bada Bing
Buffalo
06.2024 - 12.2024
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction.
  • Crafted diverse beverages for patrons, enhancing their overall experience.
  • Trained new staff in beverage preparation and customer interaction, improving service quality.

Bartending

EP Bar & Lounge (Joinery Hotel)
Pittsburgh
10.2023 - 05.2024
  • Managed bar operations, achieving seamless service and high customer satisfaction.
  • Developed innovative drink menus that enhanced customer experience and catered to diverse preferences.
  • Oversaw inventory control, ensuring optimal stock levels to meet demand.

Patient care technician

UPMC Magee-Womens Hospital
Pittsburgh
06.2021 - 05.2024
  • Executed blood work with precision, contributing to accurate patient diagnoses and treatment plans.
  • Assisted patients by addressing diverse needs, enhancing their comfort and emotional well-being.
  • Supported nursing staff by coordinating tasks to improve overall workflow and patient care delivery.

Bartending

Smokin’ Joe's Saloon
Pittsburgh
05.2020 - 05.2024
  • Crafted cocktails and managed bar inventory to enhance customer experience and support smooth bar operations.
  • Ensured timely and accurate food service to maximize customer satisfaction and streamline dining experience.
  • Processed transactions efficiently and accurately to maintain financial accuracy and support customer service.

Food service

Moe's Southwest Grill
Williamsville
04.2019 - 01.2021
  • Executed food service operations, maintaining high quality and efficient service.
  • Performed prep work to support timely meal preparation.
  • Handled cashier duties, processing transactions with accuracy and speed.

Food service

The Amberleigh Retirement Community
Williamsville
10.2017 - 03.2019
  • Executed food service operations, ensuring timely and efficient meal preparation.
  • Conducted prep work for daily meal service, streamlining kitchen workflow.
  • Assisted elderly individuals, effectively addressing dietary needs and preferences.

Education

Registered Nurse -

Community College of Allegheny County
Pittsburgh, PA
01-2024

High School - US History, Language, English 11A, Marketing, Accounting

Williamsville South High School
Williamsville, NY
01-2019

Skills

  • Cocktail crafting
  • Point of sale operation
  • Bar operations
  • Menu development
  • Beverage pairing
  • Product knowledge
  • Inventory management
  • Customer service
  • Sales strategies
  • Customer relationship management
  • Needs assessment
  • Market analysis
  • Team collaboration
  • Effective communication
  • Sales pitching
  • Medical terminology

Volunteer Experience

  • National Honor Society, 2017
  • SPCA, 2012
  • Charitable Contributions, 2007-Present

Clubs Activities

  • DECA, 2014-2019
  • Williamsville South Cheer, JV Cheer, 2014-2019, Captain (2016, 2018 football and basketball seasons)
  • Spanish Club, 2017-2019
  • Environmental Club, 2017-2019
  • SADD Club, 2017-2019
  • Unyts Club, 2017-2019
  • WISP Club, 2017-2019
  • French Club, 2017-2019
  • Stumps Gymnastics, 2009-2019, Dance, Ten-year certificate (2013)
  • Elite Heat Cheerleading (All-stars), 2014-2015

Timeline

Bartender and server

The FORT Pickleball
09.2025 - Current

Server

Catch and Cut
04.2025 - 12.2025

Bartender

IT! Italy Ristorante & Cafe & Bar
02.2025 - 04.2025

Bartending

Bada Bing
06.2024 - 12.2024

Bartending

EP Bar & Lounge (Joinery Hotel)
10.2023 - 05.2024

Patient care technician

UPMC Magee-Womens Hospital
06.2021 - 05.2024

Bartending

Smokin’ Joe's Saloon
05.2020 - 05.2024

Food service

Moe's Southwest Grill
04.2019 - 01.2021

Food service

The Amberleigh Retirement Community
10.2017 - 03.2019

Registered Nurse -

Community College of Allegheny County

High School - US History, Language, English 11A, Marketing, Accounting

Williamsville South High School
Reese Felman