Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
SeniorSoftwareEngineer

Reese Flores

Cheyenne,Wyoming

Summary

Dynamic Field Technician with Visionary Broadband, skilled in equipment installation and technical support. Enhanced network performance through proactive diagnostics and troubleshooting, achieving a 20% reduction in downtime. Known for exceptional communication and relationship-building abilities, fostering strong client satisfaction and collaboration within teams to drive operational efficiency.

Professional with solid grounding in fieldwork, ready to make impact. Possess key skills in equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.

A committed technical professional with wealth of experience in maintaining and repairing advanced equipment. Known for delivering high-quality technical support and consistently improving operational efficiency. Focused on team collaboration, achieving results, and adapting to changing needs. Skills include diagnostics, problem-solving, and effective communication.

Experienced with diagnosing and repairing technical issues in field settings. Utilizes problem-solving skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols guarantees high-quality service and client satisfaction.

Hardworking Field Tech bringing 3+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in Network equipment repair and maintenance.

Reliable Installer with 3 years of experience in Communication roles. Lifts up to 100 pounds safely and effectively and follows directions to complete tasks accurately.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Field Technician

Visionary Broadband
05.2023 - 11.2025
  • Installed and configured broadband equipment for residential and commercial clients.
  • Conducted routine maintenance and troubleshooting of network systems to ensure optimal performance.
  • Collaborated with team members to resolve service issues efficiently and effectively.
  • Trained new technicians on installation procedures and safety protocols.
  • Documented service activities and maintained accurate records of installations and repairs.
  • Assisted in the development of best practices for field operations to enhance service delivery.
  • Utilized diagnostic tools to identify faults in network infrastructure, facilitating timely repairs.
  • Communicated with customers regarding service upgrades, ensuring satisfaction with installation processes.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Calibrated new and existing equipment for optimal performance.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
  • Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
  • Utilized safety practices with no complaints or accidents.
  • Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
  • Cultivated strong client relationships by consistently delivering top-quality service in a professional manner.
  • Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.
  • Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
  • Collaborated with team members to complete complex installations, ensuring seamless integration with existing infrastructure.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
  • Tailored communication to meet needs of non-technical clients, enhancing understanding and satisfaction.
  • Promoted culture of continuous improvement, leading by example and encouraging innovation within team.
  • Conducted site surveys for potential installations, ensuring optimal placement and connectivity.
  • Provided exceptional customer service, resolving inquiries and technical issues swiftly.
  • Ensured compliance with safety standards during installation and maintenance tasks, minimizing workplace accidents.
  • Collaborated with engineering teams to test and evaluate new technologies, contributing to product improvements.
  • Enhanced network performance by conducting regular system diagnostics and maintenance checks.
  • Managed inventory of technical supplies and equipment, ensuring availability for critical tasks.
  • Conducted in-depth analysis of system failures to prevent recurrence, maintaining high reliability.
  • Enhanced security measures, significantly reducing risk of data breaches and cyber attacks.
  • Documented technical procedures and guidelines, improving operational efficiency and consistency.
  • Installed and configured new hardware and software, leading to improved system reliability and user satisfaction.
  • Resolved complex technical issues with efficiency, significantly reducing system downtime.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Forklift Spotter

Sierra Trading Post Distribution
09.2022 - 04.2023
  • Monitored forklift operations to ensure safety compliance and operational efficiency.
  • Coordinated with warehouse teams to optimize loading and unloading procedures for enhanced workflow.
  • Conducted daily inspections of forklifts, identifying maintenance needs to prevent operational downtime.
  • Trained new staff on safe forklift spotting techniques and proper equipment handling procedures.
  • Maintained accurate inventory records, ensuring alignment between physical stock and system data.
  • Collaborated with management to develop safety protocols, enhancing overall workplace safety standards.
  • Assisted in scheduling daily operations, balancing workload among team members for efficient task completion.
  • Enhanced workplace safety by consistently monitoring forklift operations and promptly addressing potential hazards.
  • Improved warehouse efficiency by expertly maneuvering forklifts in tight spaces and ensuring accurate placement of materials.
  • Implemented company safety protocols, consistently adhering to guidelines and ensuring compliance among team members.
  • Maintained clear communication with forklift operators, providing precise instructions to prevent accidents or delays.
  • Performed routine inspections of equipment, identifying maintenance needs and ensuring optimal performance levels.
  • Increased productivity by assisting in the coordination of daily work schedules and task assignments for forklift operators.
  • Reduced product damage by carefully spotting and guiding forklift operators during loading and unloading processes.
  • Assisted with inventory control, verifying the accuracy of incoming shipments and maintaining organized storage areas.
  • Expedited shipping processes by swiftly locating requested items using inventory tracking systems and directing forklift operators to their locations.
  • Collaborated closely with management to develop new strategies aimed at improving overall warehouse performance metrics.
  • Assisted with the development of standard operating procedures for forklift spotting tasks, leading to increased consistency and improved results.
  • Collaborated with team members to optimize warehouse workflow and ensure timely completion of tasks.
  • Supported warehouse staff with manual material handling tasks when necessary, promoting a cohesive team atmosphere.
  • Promoted a positive work culture through active participation in team meetings, sharing best practices, and offering constructive feedback to colleagues.
  • Conducted safety audits and inspections to identify workplace hazards and deficiencies.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Investigated incidents, determining root causes and implementing corrective actions.

Field Service Technician

Charter Spectrum
09.2020 - 05.2021
  • Conducted on-site installations and repairs of cable systems to ensure optimal service delivery.
  • Diagnosed technical issues using diagnostic tools, enhancing troubleshooting efficiency and accuracy.
  • Collaborated with cross-functional teams to resolve customer concerns, improving client satisfaction rates.
  • Trained junior technicians on standard operating procedures and equipment handling for enhanced team performance.
  • Implemented process improvements that reduced service call times, leading to increased operational efficiency.
  • Maintained accurate records of service visits, ensuring compliance with company documentation standards.
  • Utilized inventory management systems to track equipment and parts, optimizing resource allocation for projects.
  • Provided exceptional customer support by addressing inquiries promptly and professionally during service visits.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in field.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.

Team Associate

Walmart
02.2020 - 08.2020
  • Assisted in maintaining store inventory levels through accurate stock management and replenishment.
  • Collaborated with team members to enhance customer service experiences and resolve inquiries efficiently.
  • Operated cash register, processing transactions swiftly while ensuring compliance with company policies.
  • Trained new associates on operational procedures and best practices to improve team productivity.
  • Implemented merchandising strategies to optimize product displays, increasing visibility and accessibility for customers.
  • Monitored store cleanliness and organization, contributing to a welcoming shopping environment for customers.
  • Supported loss prevention efforts by adhering to security protocols and identifying potential risks in the store layout.
  • Engaged with customers to gather feedback, providing insights for continuous improvement of service quality.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Optimized workflow processes for improved efficiency and reduced operational costs.
  • Collaborated with cross-functional teams to complete projects on time and under budget.
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Resolved issues quickly to maintain productivity goals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted with inventory counts and stocking of merchandise.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Monitored and verified merchandise for proper prices and labels.
  • Managed inventory of parts and components.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Operated various machines used in production processes.
  • Monitored production processes to identify and address potential issues.
  • Completed daily inspection of machines and equipment.

Education

High School Diploma -

South High School
Cheyenne, WY
06-2021

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Equipment installation
  • Technical support
  • Network connectivity
  • Safety management
  • Quality assurance controls
  • Materials management
  • Equipment maintenance
  • Hardware repair
  • Diagnostic testing
  • Performance optimization
  • System upgrades
  • Technical analysis
  • Hardware and software installation
  • Programming
  • Software support
  • System configuration
  • System design
  • [Software] expertise
  • Environmental safety
  • Preventative maintenance
  • Cable pulling
  • Electronics repairs
  • [Type] programming
  • Component repair
  • Problem-solving
  • Attention to detail
  • Relationship building
  • Following safety practices
  • Customer relations
  • Multitasking Abilities
  • Interpersonal communication
  • Worksite preparation
  • Customer service
  • Equipment troubleshooting
  • Diagnostics and troubleshooting
  • Organizational skills
  • Preventive Maintenance
  • Tool installation and alignment
  • Decision-making
  • Inventory management
  • Building maintenance
  • System repairs
  • Inventory oversight
  • Excellent communication
  • Analytical thinking
  • CCTV installation
  • Fleet maintenance
  • Heavy equipment repair
  • [Type] equipment installation
  • Textile repair
  • Welding skills
  • Project estimation and bidding
  • Component repairs
  • Quality assurance
  • Computer skills
  • Teamwork
  • Teamwork and collaboration
  • Routine maintenance
  • Time management
  • Construction
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Work order completion
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Machinery operation
  • Team building
  • Safety protocols
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Troubleshooting techniques
  • System repair
  • Goal setting
  • Risk assessment
  • Professionalism
  • Maintenance scheduling
  • Interpersonal and written communication

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Timeline

Field Technician

Visionary Broadband
05.2023 - 11.2025

Forklift Spotter

Sierra Trading Post Distribution
09.2022 - 04.2023

Field Service Technician

Charter Spectrum
09.2020 - 05.2021

Team Associate

Walmart
02.2020 - 08.2020

High School Diploma -

South High School
Reese Flores