Reese Geurink
Customer Service
Zeeland,Michigan
Summary
Experienced customer service professional skilled in organizing and resolving customer inquiries effectively. Renowned for attention to detail, responsiveness, and adaptability in dynamic environments. Proven track record of enhancing customer satisfaction and loyalty through dedicated support.
Overview
2
2
years of professional experience
Work History
Service Advisor
Zeigler Hyundai Of Holland
Holland, MI
03.2024 - Current
- Ensured that all customer inquiries were handled promptly and accurately.
- Updated system with order specifics and customer details, preferences, and billing information.
- Explained the features and benefits of products or services offered by the dealership to customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Prepared invoices for services rendered and collected payments from customers.
Kennel Attendant
Mapleview Animal Hospital
Holland, Michigan
08.2022 - 02.2024
- Walked dogs while enforcing good behavior and manners.
- Provided socialization opportunities for pets through playtime activities.
- Provided daily exercise for pets in accordance with their owners' instructions.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Prepared food to meet needs of animals under care with appropriate meals.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Provided tender loving care to all animals in the facility.
- Followed precise feeding instructions and schedules for animals under care.
Education
High School Diploma -
Zeeland West High School
Zeeland, MI05-2023
Skills
- Customer service
- Goal-oriented mindset
- Price quoting
- Listening skills
- Service scheduling
- Maintenance reporting
- Service estimates
- Repairs scheduling
- Cost estimation
Affiliations
- Enjoying the outdoors
- Keeping a organized and clean work space
Timeline
Service Advisor
Zeigler Hyundai Of Holland
03.2024 - Current
Kennel Attendant
Mapleview Animal Hospital
08.2022 - 02.2024
High School Diploma -
Zeeland West High School
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