Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Reese Heron

Gardendale,AL

Summary

Proven leader and adaptable learner with a track record of resolving customer complaints and boosting sales at Caliber Car Wash. Excels in multitask management and analytical thinking, ensuring high standards of service and operational efficiency. Recognized for exceptional communication skills and technological proficiency, adept at enhancing team performance and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Assistant Site Manager

Caliber Car Wash
Gardendale, AL
09.2024 - Current
  • Recruited and hired qualified candidates to fill open positions.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Organized and distributed daily revenue according to guidelines.
  • Managed email correspondence and customer claims for corporate operations.
  • Monitored staff performance and addressed issues.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Displayed professionalism in high-stress situations to resolve conflicts effectively.
  • Identified needs of customers promptly and efficiently.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Recognized for providing exceptional customer service.
  • Engaged in boosting company sales success.

Crew Member

Firehouse Subs
Fultondale, AL
08.2023 - 08.2024
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Resolved customer complaints promptly in a professional manner.
  • Took orders, prepared foods and processed payments in full-service establishment.

Education

High School Diploma -

Gardendale High School
Gardendale
05-2024

Some College (No Degree) - Business Administration

Wallace State Community College
Hanceville, AL

Skills

  • Great communication skills
  • Multitask Management
  • Analytical thinking
  • Problem-solving skills
  • Effective in Dynamic Environments
  • Adaptable Learner
  • Managing skills
  • Technology Proficiency

Accomplishments

  • A member of the National Honor Society.
  • Awarded academic achievements throughout high school and college.

Timeline

Assistant Site Manager

Caliber Car Wash
09.2024 - Current

Crew Member

Firehouse Subs
08.2023 - 08.2024

High School Diploma -

Gardendale High School

Some College (No Degree) - Business Administration

Wallace State Community College

Similar Profiles

CREATE PROFILE
Reese Heron